• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • De Escalation Techniques
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "de-escalation techniques"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Managing Hybrid Infrastructure and Virtualized Environments

      Skills you'll gain: Virtual Machines, Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Server Administration, Microsoft Azure, Windows PowerShell, Active Directory, Remote Access Systems, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Learn Cinematography

      Skills you'll gain: Videography, Video Production, Storytelling, Photo/Video Production and Technology, Photography, Storyboarding, Post-Production, Creativity, Multimedia, Content Creation, Image Quality, Music, Aesthetics

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Toronto

      Communication Strategies for a Virtual Age

      Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      N

      Northeastern University

      User Experience Design and Testing Part 1

      Skills you'll gain: UI/UX Strategy, Usability, Design Strategies, Storyboarding

      Build toward a degree

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy Optimization

      Skills you'll gain: Price Negotiation, Market Dynamics, Product Lifecycle Management, Revenue Management, Competitive Analysis, Target Market, Global Marketing, Market Share, Consumer Behaviour, Business Strategy, Product Strategy, Marketing Psychology, Marketing, Cost Accounting, Customer Insights, Customer Analysis, Value Propositions, Strategic Marketing, Economics, Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      921 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidad Austral

      La Disrupción del Blockchain

      Skills you'll gain: Blockchain, FinTech, Internet Of Things, Emerging Technologies, Legal Technology, Digital Transformation, Public Administration, Distributed Computing, Financial Services, Governance, Cryptography, World History

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      N

      Northeastern University

      Data Warehousing and Integration Part 2

      Skills you'll gain: Data Governance, Extract, Transform, Load, Data Warehousing, Data Integration, DevOps, Data Pipelines, CI/CD, Data Architecture, Infrastructure as Code (IaC), Data Quality, Amazon Redshift, Cloud Computing, Database Architecture and Administration, Cloud Computing Architecture, Analytics, Data Transformation, Amazon S3, Scalability

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Mindfulness and Well-being: Foundations

      Skills you'll gain: Mindfulness, Self-Awareness, Mental Health, Mental Concentration, Stress Management, Personal Development, Resilience, Cognitive flexibility, Persistence, Overcoming Obstacles, Patience, Emotional Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      844 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Intro to NumPy

      Skills you'll gain: NumPy, Scientific Visualization, Jupyter, Time Series Analysis and Forecasting, Graphing, Data Visualization Software, Data Structures, Python Programming, Numerical Analysis, Data Manipulation, Mathematical Software

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Writing and Editing: Word Choice and Word Order

      Skills you'll gain: Writing, Storytelling, Editing, Detail Oriented, Resourcefulness, Decision Making, Creativity, Communication Strategies, Professionalism, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      K

      Khalifa University

      Risk Management and Industrial Safety

      Skills you'll gain: Accident Reporting, Fire And Life Safety, Accident Prevention, Hazard Analysis, Risk Analysis, Human Factors, Safety Training, Safety Standards, Occupational Safety And Health, Risk Management, Risk Modeling, Risk Mitigation, Regulation and Legal Compliance, Investigation, Emergency Response, Root Cause Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      13 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Virtual Teacher

      Skills you'll gain: Peer Review, Instructional Design, Education Software and Technology, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Curriculum Development, Curriculum Planning, Blended Learning, Pedagogy, Educational Materials, Teaching, Virtual Environment, Data Management, Collaboration, Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    1…128129130…556

    In summary, here are 10 of our most popular de-escalation techniques courses

    • Managing Hybrid Infrastructure and Virtualized Environments: Packt
    • Learn Cinematography: Skillshare
    • Communication Strategies for a Virtual Age: University of Toronto
    • User Experience Design and Testing Part 1: Northeastern University
    • Pricing Strategy Optimization: University of Virginia
    • La Disrupción del Blockchain: Universidad Austral
    • Data Warehousing and Integration Part 2: Northeastern University
    • Mindfulness and Well-being: Foundations: Rice University
    • Intro to NumPy: Packt
    • Writing and Editing: Word Choice and Word Order: University of Michigan

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok