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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      T

      Tel Aviv University

      The Holocaust - An Introduction (I): Nazi Germany: Ideology, The Jews and the World

      Skills you'll gain: Student Engagement, Teaching, European History, Research, World History, Public History, Cultural Diversity, Social Studies, Policy Analysis, International Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      Intro to International Marketing

      Skills you'll gain: Global Marketing, Marketing, Brand Management, Marketing Strategies, Innovation, Consumer Behaviour, Market Analysis, Product Development, Competitive Analysis, Business Strategy, Change Management, Case Studies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Newborn Baby Care

      Skills you'll gain: Postpartum Care, Infant Care, Respiratory Care, Neonatal Intensive Care Unit, Patient Evaluation, Pulmonology, Preventative Care, Child Health, Maternal Health, Health Assessment, Vital Signs, Pediatric Nursing, Family Support, Cardiology, Clinical Assessment, Pediatrics, Patient Observation, Child Development, Parent Communication, Nutrition and Diet

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Fundamentos de Android

      Skills you'll gain: Android Studio, Android Development, Mobile Development, Mockups, Mobile Development Tools, Software Design Patterns, Kotlin, Application Development, User Interface (UI) Design, Prototyping, Application Design, User Interface and User Experience (UI/UX) Design, Development Environment, Gradle, Java Programming, Extensible Markup Language (XML), GitHub

      4.5
      Rating, 4.5 out of 5 stars
      ·
      672 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Survey analysis to Gain Marketing Insights

      Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Customer Insights, Market Research, Data Analysis, Data Analysis Software, Marketing, Marketing Strategy and Techniques, Brand Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Search Engine Optimization (SEO) with Squarespace

      Skills you'll gain: Blogs, Content Management Systems, Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Content

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Meaningful Marketing Insights

      Skills you'll gain: Pivot Tables And Charts, Marketing Analytics, Descriptive Statistics, Microsoft Excel, Customer Insights, Regression Analysis, Data Analysis, Data-Driven Decision-Making, Marketing, Marketing Effectiveness, Exploratory Data Analysis, Consumer Behaviour, Statistical Analysis, Data Manipulation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      288 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management: Foundations and Initiation

      Skills you'll gain: Engineering Management, Team Leadership, Stakeholder Management, Team Management, Project Scoping, Leadership and Management, Resource Management, Team Building, Requirements Management, Stakeholder Analysis, Project Management, Project Management Life Cycle, Communication, Business Communication

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      914 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Insper

      Introdução ao Marketing Analítico

      Skills you'll gain: Marketing Analytics, Analytical Skills, Data Analysis, Data Collection, Marketing, Analytics, Market Research, Data-Driven Decision-Making, Customer Insights, Statistical Methods, Business Metrics, Consumer Behaviour, Brand Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      799 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HRCI

      Learning and Development

      Skills you'll gain: Training and Development, Training Programs, Employee Training, Developing Training Materials, Adult Education, Train The Trainer, Drive Engagement, Employee Engagement, Compliance Training, Instructional Design, On-The-Job Training, Needs Assessment, Program Evaluation, Professional Development, Learning Styles

      4.8
      Rating, 4.8 out of 5 stars
      ·
      769 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SAP

      SAP Business Analyst

      Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Process Design, Requirements Management, Business Process, Process Mapping, Stakeholder Engagement, Process Improvement, Business Systems Analysis, Business Risk Management, Gap Analysis, Enterprise Risk Management (ERM), Business Requirements

      4.4
      Rating, 4.4 out of 5 stars
      ·
      87 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Business-to-Consumer (B2C) Sales Strategies and Techniques

      Skills you'll gain: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Rapport Building, Consumer Behaviour

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…127128129…465

    In summary, here are 10 of our most popular customer experience courses

    • The Holocaust - An Introduction (I): Nazi Germany: Ideology, The Jews and the World: Tel Aviv University
    • Intro to International Marketing: Yonsei University
    • Newborn Baby Care: University of Colorado System
    • Fundamentos de Android: Universidad Nacional Autónoma de México
    • Survey analysis to Gain Marketing Insights: Emory University
    • Search Engine Optimization (SEO) with Squarespace : Coursera Project Network
    • Meaningful Marketing Insights: Emory University
    • Project Management: Foundations and Initiation: University of Colorado Boulder
    • Introdução ao Marketing Analítico: Insper
    • Learning and Development: HRCI

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