Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis

Skills you'll gain: Data Visualization, Network Analysis, Relational Databases, Data Visualization Software, Social Network Analysis, Data Storytelling, Database Theory, Data Analysis, Data Manipulation, Human Factors, Innovation

Skills you'll gain: Wireframing, Typography, Design Elements And Principles, User Experience Design, Graphic and Visual Design, Digital Design, Adobe XD, Prototyping, User Centered Design, Figma (Design Software), Oral Expression, Design Reviews, Interactive Design, Human Centered Design, Style Guides, Color Theory, Storytelling

Skills you'll gain: Responsible AI, Artificial Intelligence, AI Product Strategy, Leadership, Ethical Standards And Conduct, Algorithms, Generative AI, Decision Making, Human Machine Interfaces, Technology Solutions, Data Processing

Skills you'll gain: Capacity Planning, Facility Management, Civil Engineering, Architectural Design, Engineering Plans And Specifications, Transportation Operations, Infrastructure Architecture, Building Codes, Environmental Regulations, Spatial Data Analysis, Engineering Calculations, Forecasting

Skills you'll gain: Cloud Computing, Cloud Services, Operating Cost, Cloud Platforms, Cost Management, Cloud Infrastructure, Budget Management, Multi-Cloud, Infrastructure As A Service (IaaS), Cross-Functional Collaboration, Expense Management, Billing, Amazon Web Services, Accountability, Resource Utilization

Skills you'll gain: Secure Coding, Application Security, Open Web Application Security Project (OWASP), Security Engineering, Cybersecurity, Security Requirements Analysis, Security Testing, Vulnerability Assessments, Code Review, Software Design, Encryption, Vulnerability Management, Data Security, Cryptography, Continuous Monitoring, Authentications, Development Testing, System Monitoring, Authorization (Computing)

Skills you'll gain: Prototyping, Figma (Design Software), Usability, User Interface (UI), User Experience Design, Wireframing, Mockups, Collaborative Software, User Centered Design, Web Design

Skills you'll gain: Organizational Change, Change Management, Business Transformation, Leadership and Management, Organizational Structure, Organizational Leadership, People Management, Industrial and Organizational Psychology, Leadership Development, Leadership, Drive Engagement, Stakeholder Engagement, Diversity and Inclusion, Lifelong Learning

Skills you'll gain: Prompt Engineering, Generative AI, Data Visualization, Data Visualization Software, OpenAI, ChatGPT, Large Language Modeling, Matplotlib, Data Analysis, Pandas (Python Package), Python Programming, Data Manipulation, Natural Language Processing

Skills you'll gain: Community Outreach, Social Justice, Diversity Awareness, Advocacy, Diversity Equity and Inclusion Initiatives, Community Development, Cultural Diversity