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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Supply Chain Finance Market and Fintech Ecosystem

      Skills you'll gain: Financial Market, Market Opportunities, Market Trend, Market Dynamics, Market Analysis, Risk Modeling, Supply Chain, FinTech, Financial Services, Finance, Investments, Stakeholder Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      73 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      BI Dashboards with IBM Cognos Analytics and Google Looker

      Skills you'll gain: IBM Cognos Analytics, Data Visualization, Dashboard, Business Intelligence, Interactive Data Visualization, Data Presentation, Looker (Software), Data Visualization Software, Business Intelligence Software, Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Data Analytics and Databases on AWS

      Skills you'll gain: Extract, Transform, Load, Data-Driven Decision-Making, Amazon Web Services, Data Warehousing, Big Data, Databases, Business Analytics, NoSQL, Data Analysis, Data Pipelines, Unstructured Data, Data Processing, Cloud API, SQL, Data Storage, Data Architecture, Relational Databases, Data Transformation, Data Visualization Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Bedrock - Getting Started with Generative AI

      Skills you'll gain: Amazon Bedrock, Generative AI, LLM Application, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      169 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      Y

      Yonsei University

      Marketing Internacional en Asia

      Skills you'll gain: Global Marketing, B2B Sales, Business-To-Consumer, Consumer Behaviour, Strategic Marketing, Marketing Planning, Promotional Strategies, Marketing Strategy and Techniques, Cultural Sensitivity, Marketing Effectiveness, Market Research, Brand Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      193 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      B

      Board Infinity

      Introduction to Continuous Improvement Process

      Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      K

      Korea Advanced Institute of Science and Technology(KAIST)

      Design Thinking and Global Startup

      Skills you'll gain: Design Thinking, Business Modeling, Sales Presentations, Entrepreneurship, Product Development, Prototyping, Presentations, Lean Methodologies, Value Propositions, Innovation, Emerging Technologies, Market Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      135 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Analyze Website Visitors with Google Analytics Segments

      Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience, Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      124 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Codio

      Containers in the Cloud

      Skills you'll gain: Infrastructure as Code (IaC), Terraform, Docker (Software), Kubernetes, Ansible, Containerization, Ubuntu, Cloud Infrastructure, Cloud Management, Devops Tools, Cloud-Native Computing, Cloud Computing Architecture, Application Deployment, Firewall, Infrastructure As A Service (IaaS), Security Controls, Unix Shell, Unix, Amazon Web Services, Amazon Elastic Compute Cloud

      3.1
      Rating, 3.1 out of 5 stars
      ·
      35 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Advanced Application Management with Red Hat OpenShift

      Skills you'll gain: OpenShift, Kubernetes, Application Deployment, Cloud Applications, Scalability, Containerization, Cloud Management, Development Environment, Platform As A Service (PaaS), Cloud Platforms, Cloud Computing, Continuous Deployment, YAML, PostgreSQL, Debugging, Git (Version Control System)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      65 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Marketing: Building Iconic Brands

      Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Planning, Marketing, Cultural Sensitivity, Marketing Management, Branding, Marketing Strategies, Market Analysis, Brand Management, Cultural Diversity, Product Marketing, Product Promotion, Market Opportunities, Strategic Planning

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      116 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      California Institute of the Arts

      Launching Your Freelancing Business

      Skills you'll gain: Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Presentations, Expectation Management, Business Planning, Brand Strategy, Lead Generation, Scope Management, Professional Networking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      54 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Supply Chain Finance Market and Fintech Ecosystem: New York Institute of Finance
    • BI Dashboards with IBM Cognos Analytics and Google Looker: IBM
    • Data Analytics and Databases on AWS: Amazon Web Services
    • Amazon Bedrock - Getting Started with Generative AI: Amazon Web Services
    • Marketing Internacional en Asia: Yonsei University
    • Introduction to Continuous Improvement Process: Board Infinity
    • Design Thinking and Global Startup: Korea Advanced Institute of Science and Technology(KAIST)
    • Analyze Website Visitors with Google Analytics Segments: Coursera Project Network
    • Containers in the Cloud: Codio
    • Advanced Application Management with Red Hat OpenShift: Red Hat

    Skills you can learn in Marketing

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    Brand (13)
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    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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