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Explore the Customer Service Course Catalog
- Status: Free
Coursera Project Network
Skills you'll gain: OpenAI, LLM Application, Prompt Engineering, Generative AI, Back-End Web Development, Restful API, Server Side, Application Programming Interface (API), Web Development, Web Applications
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Collaborative Software, Amazon Web Services, Tensorflow, Applied Machine Learning, LLM Application, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Supervised Learning
- Status: Free
DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Serverless Computing, Responsible AI, Generative AI Agents, LLM Application, Prompt Engineering, Workflow Management, Cloud Computing Architecture, Customer Relationship Management (CRM) Software, Security Controls
- Status: Free Trial
Goodwill Industries International
Skills you'll gain: Training Programs, Relationship Building, Course Development, Cultural Diversity, Digital Transformation, Computer Literacy, Disabilities, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training, Professional Development, Ethical Standards And Conduct
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Banking, Commercial Banking, Compliance Management, Governance Risk Management and Compliance, Investment Banking, Financial Services, Bank Regulations, Retail Banking, Operational Efficiency, Financial Systems, Risk Management, Operational Analysis, FinTech, Front Office, Business Operations
- Status: Free
DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Unstructured Data, Generative AI Agents, Query Languages, SQL, Web Services, Prompt Engineering, Application Development, Database Management, Application Programming Interface (API), Data Processing
Skills you'll gain: Natural Language Processing, Python Programming, Text Mining, Artificial Intelligence, Machine Learning, Data Collection, Data Processing, Data Analysis
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, LLM Application, LangChain, Large Language Modeling, OpenAI, Scalability, Generative AI, Application Deployment, Data Integration, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Data Science, Machine Learning, API Design
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
- Status: NewStatus: Free Trial
Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- GenAI Chatbots: Create and Deploy OpenAI-Powered Chatbots:Â Coursera Project Network
- Salesforce Design Mastery: CRM Customization:Â Coursera Instructor Network
- Chatbots:Â Johns Hopkins University
- Serverless Agentic Workflows with Amazon Bedrock:Â DeepLearning.AI
- Goodwill® Digital Navigator Certificate: Goodwill Industries International
- Foundational Banking and Financial Services Skills in India:Â Coursera Instructor Network
- Function-Calling and Data Extraction with LLMs:Â DeepLearning.AI
- Basics of Chatbots with Machine Learning & Python:Â Packt
- LLM Engineering with RAG: Optimizing AI Solutions:Â Coursera Instructor Network
- Branding and Customer Experience:Â IE Business School