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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      U

      Universidad de Palermo

      Finanzas y Operaciones de Marketing y Ventas

      Skills you'll gain: Sales Management, Marketing Effectiveness, Marketing Budgets, Marketing Analytics, Business Metrics, Business Operations, Marketing, Business Marketing, Sales, B2B Sales, Sales Strategy, Business, Performance Measurement, Digital Marketing, Return On Investment, Customer Relationship Building, Business Management, Financial Forecasting, Promotional Strategies, Cross-Functional Collaboration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Business Strategy: Business Model Canvas Analysis with Miro

      Skills you'll gain: Value Propositions, Business Modeling, Product Development, Business Analysis, Stakeholder Communications, Business Planning, Business Solutions, Presentations, Business Strategy, Strategic Thinking, Innovation, Entrepreneurship

      4.5
      Rating, 4.5 out of 5 stars
      ·
      140 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Inteligência Artificial Aplicada ao CRM

      Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Management, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Data Science, Data Analysis, Data Manipulation, Applied Machine Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      97 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Copenhagen Business School

      Digital Transformation of Financial Services - Capstone Project

      Skills you'll gain: Case Studies, Financial Services, Digital Transformation, Banking Services, Banking, FinTech, Competitive Analysis, Analysis, Business Analysis, Innovation, Business Strategies, Business Transformation, Concision, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      174 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Advanced Cybersecurity

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Mobile Security, Cloud Security, Penetration Testing, Cybersecurity, Application Security, Cryptography, Cloud Computing, Network Security, Encryption, Virtualization, Virtual Machines, SQL

      4.7
      Rating, 4.7 out of 5 stars
      ·
      45 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Integración y preparación de datos

      Skills you'll gain: Data Integration, Data Quality, Exploratory Data Analysis, Data Transformation, Data Cleansing, Data Manipulation, Jupyter, Data Compilation, Data Visualization, Data Analysis, Data-Driven Decision-Making, Data Science, Pandas (Python Package), Predictive Modeling, Python Programming

      4.9
      Rating, 4.9 out of 5 stars
      ·
      101 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting Hybrid Cloud Infrastructure with Anthos

      Skills you'll gain: Istio, Kubernetes, Multi-Cloud, Hybrid Cloud Computing, Cloud-Native Computing, Cloud Infrastructure, Google Cloud Platform, Microservices, Cloud Computing Architecture, Security Controls, Load Balancing, Authentications, Cloud Management, API Gateway, Configuration Management, Application Performance Management, Service Oriented Architecture, Containerization, Continuous Deployment, System Configuration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      380 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Azure: Create a Virtual Machine and Deploy a Web Server

      Skills you'll gain: Virtual Machines, Microsoft Azure, Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Network Security, Web Servers, Network Administration, Remote Access Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      214 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      W

      Whizlabs

      Exam Prep AI-102: Microsoft Azure AI Engineer Associate

      Skills you'll gain: Responsible AI, Microsoft Azure, Natural Language Processing, Image Analysis, Generative AI, Artificial Intelligence, Azure Active Directory, Cloud Solutions, Computer Vision, OpenAI, Text Mining, Machine Learning, Python Programming, Application Programming Interface (API)

      3.4
      Rating, 3.4 out of 5 stars
      ·
      22 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Board Infinity

      Excel Essentials and Beyond

      Skills you'll gain: Pivot Tables And Charts, Dashboard, Data Presentation, Data Visualization, Spreadsheet Software, Data Storytelling, Data Visualization Software, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Data Cleansing, Data Validation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Effective Inventory Management and Optimization

      Skills you'll gain: Inventory Control, Inventory Management, Inventory Management System, Customer Demand Planning, Demand Planning, Materials Management, Warehousing, Order Fulfillment, Forecasting, Cost Control, Operational Efficiency, Key Performance Indicators (KPIs)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      36 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep: AWS Certified DevOps Engineer - Professional

      Skills you'll gain: Amazon Web Services, Containerization, AWS CloudFormation, Infrastructure as Code (IaC), Amazon CloudWatch, CI/CD, Docker (Software), Kubernetes, Cloud-Native Computing, Cloud Infrastructure, Application Deployment, Serverless Computing, Software Development Life Cycle, Configuration Management, Disaster Recovery, Continuous Deployment, Amazon Elastic Compute Cloud, Cloud Management, DevOps, API Gateway

      4.4
      Rating, 4.4 out of 5 stars
      ·
      28 reviews

      Intermediate · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Finanzas y Operaciones de Marketing y Ventas: Universidad de Palermo
    • Business Strategy: Business Model Canvas Analysis with Miro: Coursera Project Network
    • Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
    • Digital Transformation of Financial Services - Capstone Project: Copenhagen Business School
    • Advanced Cybersecurity: LearnKartS
    • Integración y preparación de datos: Universidad de los Andes
    • Architecting Hybrid Cloud Infrastructure with Anthos: Google Cloud
    • Azure: Create a Virtual Machine and Deploy a Web Server: Coursera Project Network
    • Exam Prep AI-102: Microsoft Azure AI Engineer Associate: Whizlabs
    • Excel Essentials and Beyond: Board Infinity

    Skills you can learn in Marketing

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    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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