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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      E

      ESSEC Business School

      Innovation publique et pensée design, l'innovation sociale au service des territoires

      Skills you'll gain: Design Thinking, Human Centered Design, Ideation, Service Design, Innovation, User Experience Design, Brainstorming, Public Administration, Public Policies, Experimentation, User Research, Case Studies, Stakeholder Engagement, Qualitative Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      78 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Build a Professional Resume using Canva

      Skills you'll gain: Applicant Tracking Systems, Professional Development, Graphic Design, Keyword Research, Personal Development, Detail Oriented

      4.5
      Rating, 4.5 out of 5 stars
      ·
      894 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Geneva

      Simulation and modeling of natural processes

      Skills you'll gain: Simulations, Python Programming, Numerical Analysis, Mathematical Modeling, Probability, Artificial Intelligence and Machine Learning (AI/ML), Visualization (Computer Graphics), Mechanics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      401 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      National Taiwan University

      大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions)

      Skills you'll gain: Marketing Analytics, Social Media, Business Analytics, Market Analysis, Customer Insights, Financial Data, Banking, Business Intelligence, Big Data, Analytics, Data-Driven Decision-Making, Financial Services

      4.8
      Rating, 4.8 out of 5 stars
      ·
      412 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Mainframe Developer

      Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Software Development Methodologies, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Penetration Testing, Threat Hunting, and Cryptography

      Skills you'll gain: Cyber Threat Hunting, Cyber Threat Intelligence, Threat Modeling, Penetration Testing, Threat Detection, MITRE ATT&CK Framework, Cryptography, Security Testing, Application Security, Encryption, Cybersecurity, Vulnerability Scanning, Open Web Application Security Project (OWASP), Vulnerability Assessments, Exploitation techniques, Test Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Estrategia de IT centrada en el cliente

      Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Business Strategy, Lean Methodologies, Performance Measurement, Sales

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Art & Science of Product Management

      Skills you'll gain: Cross-Functional Team Leadership, Technical Product Management, Engineering Management, Product Management, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Software Design, Interviewing Skills, Deep Learning, Technical Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      152 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Management Strategy

      Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Operational Efficiency, Customer Demand Planning, Supply Chain Management, Presentations, Operations, Logistics, Transportation Management, Forecasting, Inventory and Warehousing, Cost Reduction, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Aptly

      Getting Started with TikTok

      Skills you'll gain: TikTok, Storytelling, Content Creation, Video Editing, Video Production, Social Media Content, Social Media, Social Media Marketing, Target Audience, Business Marketing, Customer Engagement, User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Usability Testing with Hotjar

      Skills you'll gain: Usability Testing, Usability, Test Tools, Interaction Design, Human Computer Interaction, Test Planning, User Research, Product Development, Web Analytics and SEO

      4.3
      Rating, 4.3 out of 5 stars
      ·
      31 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Coding the Static Restaurant Site

      Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design and Development, Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Client Services, Javascript

      4.7
      Rating, 4.7 out of 5 stars
      ·
      38 reviews

      Mixed · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
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    UX Design
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    Beginner UX Design
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    In summary, here are 10 of our most popular customer experience courses

    • Innovation publique et pensée design, l'innovation sociale au service des territoires: ESSEC Business School
    • Build a Professional Resume using Canva: Coursera Project Network
    • Simulation and modeling of natural processes: University of Geneva
    • 大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions): National Taiwan University
    • IBM Mainframe Developer: IBM
    • Penetration Testing, Threat Hunting, and Cryptography: IBM
    • Estrategia de IT centrada en el cliente: University of Virginia
    • The Art & Science of Product Management: Advancing Women in Tech
    • Supply Chain Management Strategy: Rutgers the State University of New Jersey
    • Getting Started with TikTok: Aptly

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