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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Project Network

      Search Engine Optimization (SEO) with Squarespace

      Skills you'll gain: Blogs, Content Management Systems, Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Content

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Client Needs and Software Requirements

      Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Client Services, Acceptance Testing, Agile Software Development, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      Measure What Matters

      OKR Certification: Leadership and Goal Setting

      Skills you'll gain: Smart Goals, Goal Setting, Key Performance Indicators (KPIs), Organizational Effectiveness, Organizational Leadership, Business Priorities, Organizational Strategy, Leadership and Management, Performance Management, Team Performance Management, Employee Performance Management, Prioritization, Recognizing Others, Performance Measurement, Planning, Business Strategy, Constructive Feedback, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      635 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Capstone (React App)

      Skills you'll gain: React Native, Mobile Development, GitHub, User Interface and User Experience (UI/UX) Design, Version Control, User Experience Design, User Interface (UI) Design, Wireframing, User Flows, Data Store, JSON, Development Environment, SQL

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Management of International Development: Towards Agenda 2030

      Skills you'll gain: Human Capital, Governance, Sustainable Development, International Relations, Strategic Thinking, Cultural Diversity, Organizational Strategy, International Finance, Policy Development, Stakeholder Management, Strategic Partnership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      212 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      W

      Workday

      Workday Basics Series

      Skills you'll gain: Workday (Software), No-Code Development, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      314 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Scrimba

      Vibe Coding Essentials - Build Apps with AI

      Skills you'll gain: Microsoft Copilot, Web Applications, GitHub, Web Development, Video Game Development, Application Development, Prompt Engineering, LLM Application, Cascading Style Sheets (CSS), Debugging, Generative AI, Computer Programming Tools, Computer Programming, Database Application, Artificial Intelligence, Generative AI Agents, Program Development, Web Development Tools, Software Development, Software Engineering

      4.6
      Rating, 4.6 out of 5 stars
      ·
      207 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Introduction to Banking

      Skills you'll gain: Banking Services, Banking, Financial Analysis, Financial Statements, Retail Banking, Commercial Banking, Financial Services, Balance Sheet, Customer Analysis, Income Statement, Lending and Underwriting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      74 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Pittsburgh

      Introduction to Dental Terminology

      Skills you'll gain: Dental Radiography, Dental Procedures, Dentistry, Oral and Dental Care, Radiography, Periodontology, Dental Experience, Dental Care, Oral Health, Dental Instruments, Oral Hygiene, Radiology, Medical Terminology, Dental Hygiene, Medical Office Procedures, Surgery, Pediatrics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Innovation for Entrepreneurs: From Idea to Marketplace

      Skills you'll gain: Commercialization, Product Planning, Innovation, New Product Development, Product Development, Team Building, Product Strategy, Entrepreneurship, Design Thinking, Product Testing, Customer Insights, Business Strategies, Team Motivation, Market Opportunities, User Research, Market Research, Team Management, Business Modeling, Technology Strategies, Value Propositions

      4.6
      Rating, 4.6 out of 5 stars
      ·
      698 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      RAG for Generative AI Applications

      Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Generative AI, Generative AI Agents, Application Development, Large Language Modeling, UI Components, Semantic Web, Databases, Data Storage Technologies, NoSQL, Data Storage, Flask (Web Framework), Query Languages, Artificial Intelligence, Database Architecture and Administration, Applied Machine Learning, Information Management, Jupyter

      4.6
      Rating, 4.6 out of 5 stars
      ·
      250 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Product Owner: Communications & Stakeholder Management

      Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
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    UX Design
    UI
    Beginner UX Design
    Information Design
    1…114115116…464

    In summary, here are 10 of our most popular customer experience courses

    • Search Engine Optimization (SEO) with Squarespace : Coursera Project Network
    • Client Needs and Software Requirements : University of Alberta
    • OKR Certification: Leadership and Goal Setting: Measure What Matters
    • Capstone (React App): Meta
    • Management of International Development: Towards Agenda 2030: Università Bocconi
    • Workday Basics Series: Workday
    • Vibe Coding Essentials - Build Apps with AI: Scrimba
    • Introduction to Banking: Corporate Finance Institute
    • Introduction to Dental Terminology: University of Pittsburgh
    • Innovation for Entrepreneurs: From Idea to Marketplace: University of Maryland, College Park

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