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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Crowdfunding

      Skills you'll gain: Fundraising and Crowdsourcing, Fraud detection, Campaign Management, Social Media, Presentations, Budgeting, Entrepreneurship, Community Development, Driving engagement, Promotional Strategies, Planning, Consumer Behaviour, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      415 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Develop a UX Customer Problem Statement in Miro

      Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Digital Marketing

      Skills you'll gain: Digital Marketing, Digital Media Strategy, Business Strategies, Digital Advertising, Growth Strategies, Social Media, Pay Per Click Advertising, Market Analysis, Market Opportunities

      4.7
      Rating, 4.7 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Case studies in business analytics with ACCENTURE

      Skills you'll gain: Case Studies, Digital Transformation, Advanced Analytics, Business Analytics, Business Analysis, Predictive Analytics, Data Analysis, Analytical Skills, Analysis, Value Propositions, Customer Analysis, Business Consulting, Business Transformation, Big Data

      3.7
      Rating, 3.7 out of 5 stars
      ·
      209 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Foundations of Public Health Practice: Behaviour & Behaviour Change

      Skills you'll gain: Health Promotion, Behavioral Economics, Public Health, Applied Behavior Analysis, Social Determinants Of Health, Public Health and Disease Prevention, Health Policy, Cultural Diversity, Psychology, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      106 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Strategic Customer Relationship Management & Sales Technique

      Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software

      3.7
      Rating, 3.7 out of 5 stars
      ·
      15 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Microsoft Azure: Cloud Solutions Mastery

      Skills you'll gain: Responsible AI, Azure Active Directory, Microsoft Azure, Data Lakes, Platform As A Service (PaaS), Cloud Computing, Data Integration, Relational Databases, AI Personalization, Cloud Applications, Cloud Development, Power BI, Performance Tuning, Microsoft Visual Studio, Anomaly Detection, Database Administration, Scalability, Cloud Platforms, Cloud Services, Cloud Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      151 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Software Sales

      Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Digital Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Foundations of Red Hat Cloud-native Development

      Skills you'll gain: Kubernetes, Cloud-Native Computing, OpenShift, Containerization, Docker (Software), Cloud Applications, Application Deployment, Continuous Deployment, Cloud Platforms, Cloud Computing, Command-Line Interface

      4.6
      Rating, 4.6 out of 5 stars
      ·
      159 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Servicio al cliente desde el punto de vista logístico

      Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      New Teacher Center

      Blended Learning: Personalizing Education for Students

      Skills you'll gain: Education Software and Technology, Instructional Design, Technology Strategies, Student Support and Services, Learning Strategies, Collaboration, Innovation, Data Integration, Adaptability, Computer Hardware

      4.7
      Rating, 4.7 out of 5 stars
      ·
      260 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure Cybersecurity Tools and Solutions

      Skills you'll gain: Vulnerability Management, Azure Active Directory, Cloud Security, Distributed Denial-Of-Service (DDoS) Attacks, Penetration Testing, Generative AI, Vulnerability Assessments, Intrusion Detection and Prevention, Security Testing, Single Sign-On (SSO), Microsoft Azure, Cyber Security Policies, Security Management, Network Security, Identity and Access Management, Generative Model Architectures, Data Management, Cybersecurity, Cyber Threat Intelligence, System Monitoring

      4.7
      Rating, 4.7 out of 5 stars
      ·
      39 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Crowdfunding: University of Pennsylvania
    • Develop a UX Customer Problem Statement in Miro: Coursera Project Network
    • Introduction to Digital Marketing: IBM
    • Case studies in business analytics with ACCENTURE: ESSEC Business School
    • Foundations of Public Health Practice: Behaviour & Behaviour Change: Imperial College London
    • Strategic Customer Relationship Management & Sales Technique: HubSpot Academy
    • Microsoft Azure: Cloud Solutions Mastery: EDUCBA
    • Software Sales: Coursera Instructor Network
    • Foundations of Red Hat Cloud-native Development: Red Hat
    • Servicio al cliente desde el punto de vista logístico: UBITS

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