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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Managing ADHD, Autism, Learning Disabilities, and Concussion in School

      Skills you'll gain: Autism Spectrum Disorders, Mental and Behavioral Health Specialties, Communication Disorders, Neurology, School Psychology, Patient Evaluation, Disabilities, Special Education, Pediatrics, Child Development, Rehabilitation, Diagnostic Tests, Clinical Assessment, Mental Health, Individualized Education Programs (IEP), Occupational Therapy, Psychological Evaluations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      ISC2

      Security Principles

      Skills you'll gain: Security Controls, Governance, Cybersecurity, Information Assurance, Risk Management Framework, Cyber Security Policies, Cyber Governance, Data Ethics, Cyber Risk, Security Awareness, Data Integrity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      593 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Synthflow for Beginners: Build a Voice AI Receptionist

      Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Operations, with Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      362 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      Microsoft

      Microsoft Power Platform Fundamentals

      Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Dashboard, Microsoft 365, Data Visualization, Business Process Automation, Workflow Management, No-Code Development, Business Process, Data Analysis, Data Integration, Data Analysis Software, Application Design, Customer Engagement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      154 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Art & Science of Product Management

      Skills you'll gain: Cross-Functional Team Leadership, Technical Product Management, Engineering Management, Product Management, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Software Design, Interviewing Skills, Deep Learning, Technical Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      152 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Incident Response and Digital Forensics

      Skills you'll gain: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Threat Detection, Cyber Threat Hunting, Incident Management, Cybersecurity, Security Management, Security Information and Event Management (SIEM), Data Integrity, Technical Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan

      Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      182 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Big Data Modeling and Management Systems

      Skills you'll gain: Data Modeling, Big Data, Data Management, Database Management Systems, Real Time Data, NoSQL, Database Design, Apache Hadoop, Data Structures, Scalability, Virtual Environment

      4.4
      Rating, 4.4 out of 5 stars
      ·
      3K reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Marketing Design with Easil

      Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Social Media, Promotional Materials, Advertising, Creative Design, Brand Loyalty, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      201 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Glasgow

      Biomedical Visualisation

      Skills you'll gain: 3D Modeling, 3D Assets, Scientific Visualization, Biomedical Engineering, Medical Terminology, Augmented and Virtual Reality (AR/VR), Anatomy, Animations, Image Analysis, Physiology, Biology, Medical Imaging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      518 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Design and UX/UI Fundamentals

      Skills you'll gain: User Story, User Interface (UI), Usability, Design Thinking, User Interface (UI) Design, User Experience Design, Mockups, User Experience, Wireframing, Usability Testing, User Centered Design, Artificial Intelligence, Responsible AI, Prototyping, User Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

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    1…113114115…464

    In summary, here are 10 of our most popular customer experience courses

    • Managing ADHD, Autism, Learning Disabilities, and Concussion in School: University of Colorado System
    • Security Principles: ISC2
    • Synthflow for Beginners: Build a Voice AI Receptionist: Coursera Project Network
    • Fundamentals of Operations, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Microsoft Power Platform Fundamentals: Microsoft
    • The Art & Science of Product Management: Advancing Women in Tech
    • Incident Response and Digital Forensics: IBM
    • Planning: Principled, Proposing, Proofing, and Practicing to a Success Plan: Michigan State University
    • Big Data Modeling and Management Systems: University of California San Diego
    • Marketing Design with Easil: Coursera Project Network

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    • Google Cybersecurity Certificate
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