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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • E

      EIT Digital

      Web of Data

      Skills you'll gain: Semantic Web, Query Languages, Data Management, Data Integration, Data Sharing, Data Mining, Data Transformation, Interoperability, Extensible Markup Language (XML), Web Services, Data Modeling

      4.1
      Rating, 4.1 out of 5 stars
      ·
      93 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Apoio Técnico de TI da Google

      Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Routing Protocols, Cloud Infrastructure, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Network Protocols, Technical Support, Computer Hardware, Cloud Computing, Software Installation, Customer Service, Debugging

      4.9
      Rating, 4.9 out of 5 stars
      ·
      239 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      IoT Cloud

      Skills you'll gain: Network Infrastructure, Network Routers, Network Switches, Network Architecture, Internet Of Things, General Networking, Infrastructure Security, Wireless Networks, Network Security, Cloud-Based Integration, System Implementation, Cloud Computing, System Monitoring

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Introduction to Social Media Analytics

      Skills you'll gain: Social Media Marketing, Social Media, Marketing Analytics, Text Mining, Consumer Behaviour, Data Mining, Social Network Analysis, Customer Insights, Market Analysis, Unstructured Data, Trend Analysis, Research

      4.3
      Rating, 4.3 out of 5 stars
      ·
      110 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Engineer, Big Data and ML on Google Cloud em Português

      Skills you'll gain: Dataflow, Data Pipelines, Google Cloud Platform, Data Lakes, Cloud Infrastructure, Big Data, Extract, Transform, Load, Tensorflow, Data Warehousing, Cloud Storage, Data Infrastructure, Cloud Solutions, Real Time Data, Unstructured Data, Looker (Software), Data Integration, Data Architecture, MLOps (Machine Learning Operations), Applied Machine Learning, Data Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      124 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Learning MEAN Stack by Building Real world Application

      Skills you'll gain: Angular, Node.JS, Full-Stack Web Development, HTML and CSS, User Interface (UI), Application Deployment, Back-End Web Development, Javascript, MongoDB, User Interface (UI) Design, Front-End Web Development, Web Applications, JavaScript Frameworks, Scalability, Restful API, Middleware, Bootstrap (Front-End Framework), jQuery, Databases, Cascading Style Sheets (CSS)

      4.2
      Rating, 4.2 out of 5 stars
      ·
      58 reviews

      Intermediate · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Python NLTK for Beginners: Customer Satisfaction Analysis

      Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Python Programming, Data Processing, Data Cleansing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Generative AI with Vertex AI: Build a customer chatbot

      Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming

      4.1
      Rating, 4.1 out of 5 stars
      ·
      7 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      UiPath

      Data Manipulation in RPA

      Skills you'll gain: Data Manipulation, Robotic Process Automation, Automation, Data Cleansing, Data Integration, Data Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      72 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Conversational Selling Playbook for SDRs

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      45 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Healthcare Delivery Providers

      Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Managed Care, Hospital Experience, Organizational Structure, Health Care, Value-Based Care, Primary Care, Payment Systems, Medicare, Health Policy, Health Equity, Innovation, Performance Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      215 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud IAM and Networking for Azure Professionals

      Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Azure Active Directory, Cloud Computing Architecture, Cloud Management, Virtual Private Networks (VPN), User Accounts, Virtual Machines, Network Security, Firewall, Network Routing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      246 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Web of Data: EIT Digital
    • Apoio Técnico de TI da Google: Google
    • IoT Cloud: University of Illinois Urbana-Champaign
    • Introduction to Social Media Analytics: Emory University
    • Data Engineer, Big Data and ML on Google Cloud em Português: Google Cloud
    • Learning MEAN Stack by Building Real world Application: Board Infinity
    • Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera Project Network
    • Generative AI with Vertex AI: Build a customer chatbot: Coursera Project Network
    • Data Manipulation in RPA: UiPath
    • Conversational Selling Playbook for SDRs: Salesforce

    Skills you can learn in Marketing

    Market (economics) (28)
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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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