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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud IAM and Networking for Azure Professionals

      Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Azure Active Directory, Cloud Computing Architecture, Cloud Management, Virtual Private Networks (VPN), User Accounts, Virtual Machines, Network Security, Firewall, Network Routing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      246 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      Lund University

      Cities and Consumption: Urban Sustainability and the Sharing Economy

      Skills you'll gain: Sustainable Development, Socioeconomics, Community Development, Sustainable Business, Governance, Systems Thinking, Multimedia, Case Studies, Innovation, Stakeholder Engagement, Analysis, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      179 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gemini for Google Cloud Learning Path

      Skills you'll gain: Google Gemini, Google Cloud Platform, Kubernetes, Generative AI, Big Data, Software Development Life Cycle, Cloud Computing, Cloud Security, Development Testing, Application Deployment, Marketing Analytics, DevOps, Application Lifecycle Management, Application Development, Network Planning And Design, Data Analysis, Software Development Tools, Vulnerability Assessments, Security Controls, Security Engineering

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Operations, with Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Process Analysis, Operational Efficiency, Business Operations, Operations Management, Operational Analysis, Process Management, Business Process, Business Process Improvement, Customer experience improvement, Growth Strategies, Business Technologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      362 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Multichannel Marketing - Email, Content and Mobile Marketing

      Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, HubSpot CRM, Marketing Strategies, Web Content, Social Media Content, Paid media, Marketing, Digital Content, Content Creation, Marketing Automation, Marketing Analytics, Newsletters, Marketing Psychology, Digital Marketing, A/B Testing, Customer Relationship Management, UI/UX Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      26 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure Cosmos DB

      Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Database Systems, Cloud Storage, Database Theory, Data Storage, Cloud Services, Data Storage Technologies, Data Security, Data Management, Query Languages, Application Programming Interface (API)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Samsung

      Samsung Customer Care Essentials

      Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Healthcare Delivery Providers

      Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Managed Care, Hospital Experience, Organizational Structure, Health Care, Value-Based Care, Primary Care, Payment Systems, Medicare, Health Policy, Health Equity, Innovation, Performance Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      215 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Preparing for DP-900: Microsoft Azure Data Fundamentals Exam

      Skills you'll gain: Microsoft Azure, Cloud Services, Relational Databases, Databases, Cloud Storage, Analytics, Data Storage, Microsoft SQL Servers, Power BI, NoSQL, Cloud Computing, Data Warehousing, SQL, Test Planning, Test Tools

      4.6
      Rating, 4.6 out of 5 stars
      ·
      126 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Innovation & Entrepreneurship - From Basics to Open Innovation

      Skills you'll gain: Entrepreneurship, Market Analysis, Innovation, Design Thinking, Go To Market Strategy, Product Strategy, Customer Engagement, Ideation, Business Modeling, Business Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      328 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Perform data science with Azure Databricks

      Skills you'll gain: PySpark, Databricks, Apache Spark, MLOps (Machine Learning Operations), Microsoft Azure, Big Data, Scikit Learn (Machine Learning Library), Applied Machine Learning, Data Processing, Deep Learning, Data Transformation, Machine Learning, Exploratory Data Analysis

      3.2
      Rating, 3.2 out of 5 stars
      ·
      75 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Google Cloud IAM and Networking for Azure Professionals: Google Cloud
    • Cities and Consumption: Urban Sustainability and the Sharing Economy: Lund University
    • Gemini for Google Cloud Learning Path: Google Cloud
    • Fundamentals of Operations, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
    • Microsoft Azure Cosmos DB: Microsoft
    • Samsung Customer Care Essentials: Samsung
    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • Healthcare Delivery Providers: University of Minnesota
    • Preparing for DP-900: Microsoft Azure Data Fundamentals Exam: Microsoft

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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