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Results for "help desk support"
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Network Architecture, Computer Hardware, Technical Support, Software Installation, Interviewing Skills, Professional Development, Google Gemini
- Status: Free Trial
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis
What brings you to Coursera today?
- Status: NewStatus: Free Trial
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Architecture, Identity and Access Management, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Medical Equipment, Desktop Support, End User Training and Support, Health Care, Patient Communication, Technical Support, Customer Support
- Status: Free Trial
SkillUp
Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Office, Microsoft Word, Spreadsheet Software, Setting Appointments, Google Workspace, Google Sheets, Software Installation
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
- Status: Free Trial
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Cybersecurity, Desktop Support, Cloud Platforms, Cloud Hosting, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Information Technology, Cloud Infrastructure, Customer Service
- Status: New
Skills you'll gain: Apple Service Certification, Apple software proficiency, Apple Hardware proficiency, Apple iOS, Desktop Support, Mac OS, Mobile Security, Network Support, iOS Development, Mobile Development Tools, System Support, Enterprise Application Management, Hardware Troubleshooting, General Networking, System Configuration, Debugging, Network Administration, Network Troubleshooting, Information Privacy, Test Tools
In summary, here are 10 of our most popular help desk support courses
- Google IT Support:Â Google
- Technical Support Fundamentals:Â Google
- Microsoft IT Support Specialist:Â Microsoft
- GenAI for Computer Support Specialists (IT Support):Â Coursera Instructor Network
- Microsoft Cloud Support Associate:Â Microsoft
- Technical Troubleshooting: Diagnostics, Networks, Customers:Â Coursera Instructor Network
- Building Linux Servers: DHCP, DNS, and Directory Services:Â Pearson
- Healthcare IT Support:Â Johns Hopkins University
- Office Productivity Software:Â SkillUp
- AWS Cloud Support Associate:Â Amazon Web Services