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Results for "call center experience"
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Status: NewStatus: Free TrialBoard Infinity
Skills you'll gain: Performance Tuning, Virtual Machines, VMware ESX Servers, Disaster Recovery, Role-Based Access Control (RBAC), Virtualization, Patch Management, Virtualization and Virtual Machines, Data Storage, Hybrid Cloud Computing, Infrastructure Architecture, Network Administration, System Monitoring, Data Centers, Cloud Infrastructure, Configuration Management, System Configuration, Kubernetes, Network Switches, Cloud Computing Architecture
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Status: Free TrialCVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Status: NewStatus: PreviewSkills you'll gain: Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Law, Regulation, and Compliance, Personally Identifiable Information, Natural Language Processing
What brings you to Coursera today?
Status: NewStatus: Free TrialSkills you'll gain: Scripting, Microsoft Word, Microsoft Excel, Web Applications, Debugging
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer experience improvement, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Data Collection, Customer Data Management, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
Status: NewStatus: Free TrialSkills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Debugging, Test Automation, Configuration Management, System Configuration
Status: NewStatus: Free TrialSkills you'll gain: Active Listening, Business Communication, Communication, Emotional Intelligence, Sales, Job Analysis, Sales Strategy, Sales Presentations, Brand Strategy, Customer Relationship Building
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management
Status: FreeAmazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills
In summary, here are 10 of our most popular call center experience courses
- CVS Health Call Center Customer Service:Â CVS Health
- Prepare for VMware Data Center Virtualization Exam:Â Board Infinity
- Introduction to Customer Service:Â CVS Health
- AI for Customer Experience with Chatbots and Analytics:Â Coursera Instructor Network
- Call Center Customer Service:Â CVS Health
- Generative AI in Customer Service Operations Training:Â Simplilearn
- Introduction to RPA, UiPath, and Initial Projects:Â Packt
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Advanced UiPath, Orchestrator, and Mock Interviews:Â Packt
- Dell Technologies Introduction to IT Sales:Â Dell
