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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Social Media and Social Content Strategy

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Social Media Campaigns, Instagram, Content Performance Analysis, Digital Advertising, Facebook, Digital Marketing, Paid media, Content Creation, Content Strategy, Customer Engagement, Target Audience

      4.4
      Rating, 4.4 out of 5 stars
      ·
      97 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Healthcare Data Literacy

      Skills you'll gain: Data Integration, Health Informatics, Health Systems, Metadata Management, Health Care, Healthcare Industry Knowledge, Health Information Management, Taxonomy, Care Coordination, Data Literacy, Clinical Data Management, ICD Coding (ICD-9/ICD-10), Health Care Procedure and Regulation, Data Quality, Medical Terminology, Big Data, Data Storage, Data Storage Technologies, Databases

      4.4
      Rating, 4.4 out of 5 stars
      ·
      127 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Cybersecurity Solutions and Microsoft Defender

      Skills you'll gain: Security Information and Event Management (SIEM), Cloud Security, Cyber Security Policies, Microsoft Azure, Identity and Access Management, Cybersecurity, Malware Protection, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Firewall, Security Controls, Endpoint Security, Threat Detection, Virtual Machines, Encryption, Event Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      164 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAS

      Structured Query Language (SQL) using SAS

      Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Data Access, Statistical Programming, Data Presentation, Data Manipulation, Data Integration, Data Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      285 reviews

      Mixed · Course · 1 - 3 Months

    • I

      Illinois Tech

      A Comprehensive Excel Masterclass

      Skills you'll gain: Capital Budgeting, Data Visualization, Microsoft Excel, Dashboard, Business Intelligence, Interactive Data Visualization, Excel Formulas, Productivity Software, Financial Analysis, Data Analysis Expressions (DAX), Pivot Tables And Charts, Key Performance Indicators (KPIs), Google Sheets, Business Analytics, Financial Modeling, Data-Driven Decision-Making, Loans, Cash Flows

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      63 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Las redes sociales en acción

      Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media Management, Social Media Campaigns, Social Media, Performance Measurement, Goal Setting, Active Listening, Marketing Strategies, Marketing, Key Performance Indicators (KPIs), Content Strategy, Resource Management, Customer Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      755 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      Tecnológico de Monterrey

      Desarrollo rápido de productos innovadores para mercados emergentes

      Skills you'll gain: New Product Development, Design Thinking, Innovation, Product Design, Consumer Behaviour, Ideation, User Research, Market Opportunities, Product Improvement, Needs Assessment, Solution Design, Commercialization, Market Trend, Emerging Technologies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      397 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Essentials with Azure Fundamentals

      Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Services, Infrastructure as Code (IaC), Virtual Machines, System Monitoring, Cloud Security, Scalability

      4.5
      Rating, 4.5 out of 5 stars
      ·
      73 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Digital Marketing

      Skills you'll gain: Promotional Strategies, Marketing Planning, Marketing Strategy and Techniques, Digital Marketing, Target Audience, Digital Advertising, Promotions and Campaigns, Marketing Effectiveness, Lead Generation, Marketing Automation, Customer Relationship Management, Advertising, Customer Acquisition Management, Target Market, Customer Engagement, Content Creation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      INSEAD

      Web3 and Blockchain in Global Commerce

      Skills you'll gain: Blockchain, Digital Assets, Financial Inclusion, Supply Chain, Governance, Supply Chain Management, Business Transformation, FinTech, Business Analysis, Market Opportunities, Competitive Analysis, Interoperability, Business Leadership, Strategic Partnership, Emerging Technologies, Strategic Leadership, Stakeholder Analysis, Logistics, Market Analysis, Case Studies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Social Entrepreneurship

      Skills you'll gain: Project Scoping, Entrepreneurship, Sustainable Development, Feasibility Studies, Socioeconomics, Customer Analysis, Target Audience, Stakeholder Management, Competitive Analysis, Business Planning, Business Operations, Market Opportunities, New Business Development, Ideation, Research, Financial Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      403 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad de los Andes

      Los Objetivos de Desarrollo Sostenible para las empresas

      Skills you'll gain: Corporate Sustainability, Sustainable Development, Environmental Social And Corporate Governance (ESG), Business Strategy, Business Modeling, Stakeholder Communications, Communication Strategies, Company, Product, and Service Knowledge, Goal Setting, Prioritization, Stakeholder Analysis, Value Propositions

      4.9
      Rating, 4.9 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Social Media and Social Content Strategy: Digital Marketing Institute
    • Healthcare Data Literacy: University of California, Davis
    • Cybersecurity Solutions and Microsoft Defender: Microsoft
    • Structured Query Language (SQL) using SAS : SAS
    • A Comprehensive Excel Masterclass: Illinois Tech
    • Las redes sociales en acción: Tecnológico de Monterrey
    • Desarrollo rápido de productos innovadores para mercados emergentes: Tecnológico de Monterrey
    • Essentials with Azure Fundamentals: Microsoft
    • Digital Marketing: Adobe
    • Web3 and Blockchain in Global Commerce: INSEAD

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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