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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Tableau Data Analyst Certification Preparation

      Skills you'll gain: Dashboard, Data Storytelling, Tableau Software, Peer Review, Data Visualization Software, Presentations, Data Visualization, Interactive Data Visualization, Data Cleansing, Business Intelligence, Real Time Data, Data Manipulation, Data Presentation, Data Analysis Expressions (DAX), Transact-SQL, Data Quality, Data Transformation, Data Sharing, Data Integration, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Advanced · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Identifying, Attracting, and Growing Your Digital Audience

      Skills you'll gain: Persona Development, Target Audience, Social Media Strategy, Digital Marketing, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, Social Media, Marketing, Value Propositions, Brand Management, E-Commerce, Mobile Banking, Branding, Experience Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      296 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Data Manipulation at Scale: Systems and Algorithms

      Skills you'll gain: Big Data, Relational Databases, Database Systems, Dataflow, Databases, Data Science, Data Manipulation, Data Processing, NoSQL, Apache Spark, Distributed Computing, Apache Hadoop, SQL, Data Analysis, Query Languages, Cloud Computing, Scalability, Graph Theory, Python Programming, Algorithms

      4.3
      Rating, 4.3 out of 5 stars
      ·
      768 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Introduction to Systems Engineering

      Skills you'll gain: Systems Engineering, Failure Analysis, Model Based Systems Engineering, Scope Management, Cost Management, Design Reviews, Requirements Analysis, Change Control, Engineering Management, Requirements Management, Test Engineering, Project Management, Program Management, Systems Thinking, Product Lifecycle Management, Work Breakdown Structure, Functional Design, Risk Management Framework, Contract Management, Risk Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      131 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      I

      Insper

      Introdução ao Marketing Analítico

      Skills you'll gain: Marketing Analytics, Analytical Skills, Data Analysis, Data Collection, Marketing, Analytics, Market Research, Data-Driven Decision-Making, Customer Insights, Statistical Methods, Business Metrics, Consumer Behaviour, Brand Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      799 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Business of Product Management II

      Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Financial Analysis, Product Development, Product Lifecycle Management, Product Strategy, Innovation, Revenue Management, Financial Statements, Agile Methodology, Customer experience strategy (CX), Key Performance Indicators (KPIs), Continuous Improvement Process

      4.7
      Rating, 4.7 out of 5 stars
      ·
      229 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing Applications, Part 2: Big Data and Applications in the Cloud

      Skills you'll gain: Big Data, Apache Spark, Data Storage Technologies, Apache Hadoop, Distributed Computing, Data Storage, Data Processing, NoSQL, Apache Kafka, Cloud Computing, Real Time Data, Databases, Analytics, Deep Learning, Scalability, Machine Learning Algorithms, Graph Theory, Machine Learning, Live Streaming

      4.3
      Rating, 4.3 out of 5 stars
      ·
      342 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      ESSEC Business School

      L'entrepreneuriat social: faire son business plan

      Skills you'll gain: Business Modeling, Market Research, Business Planning, Entrepreneurship, Sustainable Business, Key Performance Indicators (KPIs), Marketing, Performance Measurement, Target Market, Customer Analysis, Stakeholder Analysis, Business Development, Needs Assessment, Social Work, Target Audience, Product Marketing, Entrepreneurial Finance, Governance, Financial Forecasting

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Social Marketing Capstone Project

      Skills you'll gain: Marketing Budgets, Peer Review, Key Performance Indicators (KPIs), Social Media Marketing, Strategic Marketing, Marketing Strategies, Marketing Effectiveness, Social Media, Social Media Strategy, Marketing Planning, Performance Measurement, Business Planning, Market Analysis, Customer Engagement, Planning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      367 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Security Best Practices in Google Cloud

      Skills you'll gain: Identity and Access Management, Cloud Security, OAuth, Google Cloud Platform, Kubernetes, Cloud Storage, Security Controls, Data Storage Technologies, Application Security, Authorization (Computing), Data Security, Role-Based Access Control (RBAC), Hardening, Encryption, Key Management, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      350 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      K

      Knowledge Accelerators

      Data-Driven Decisions with Power BI

      Skills you'll gain: Power BI, Data Import/Export, Business Intelligence, Data Transformation, Microsoft Power Platform, Data Visualization, Dashboard, Data Visualization Software, Data Presentation, Microsoft Excel, Interactive Data Visualization, Data Cleansing, Microsoft Teams, Business Analytics, Data Analysis, Management Reporting, Microsoft 365, Data Modeling, Microsoft Office, Data Science

      4.3
      Rating, 4.3 out of 5 stars
      ·
      265 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep AZ-104: Microsoft Azure Administrator Associate

      Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Microsoft Azure, Kubernetes, Load Balancing, Network Monitoring, Containerization, Single Sign-On (SSO), Active Directory, Virtual Machines, Cloud Management, Application Deployment, Data Management, Cloud Storage, Identity and Access Management, Data Storage, Authorization (Computing), Cloud Services, Network Architecture, System Monitoring

      4.2
      Rating, 4.2 out of 5 stars
      ·
      132 reviews

      Intermediate · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Tableau Data Analyst Certification Preparation: SkillUp
    • Identifying, Attracting, and Growing Your Digital Audience: University of California, Irvine
    • Data Manipulation at Scale: Systems and Algorithms: University of Washington
    • Introduction to Systems Engineering: University of Colorado Boulder
    • Introdução ao Marketing Analítico: Insper
    • The Business of Product Management II: Advancing Women in Tech
    • Cloud Computing Applications, Part 2: Big Data and Applications in the Cloud: University of Illinois Urbana-Champaign
    • L'entrepreneuriat social: faire son business plan: ESSEC Business School
    • Social Marketing Capstone Project: Northwestern University
    • Security Best Practices in Google Cloud: Google Cloud

    Skills you can learn in Marketing

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    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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