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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      U

      University of Colorado Boulder

      Compassionate Leadership Through Service Learning with Jane Goodall and Roots & Shoots

      Skills you'll gain: Community Organizing, Compassion, Community Development, Community Outreach, Needs Assessment, Program Evaluation, Sustainable Development, Education and Training, Data Mapping, Initiative and Leadership, Empowerment, Curriculum Planning, Working With Children, Collaboration, Planning, Environmental Issue

      4.8
      Rating, 4.8 out of 5 stars
      ·
      152 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      The Search for Great Ideas: Harnessing creativity to empower innovation.

      Skills you'll gain: Design Thinking, Ideation, Innovation, Market Opportunities, Creative Thinking, Creativity, Entrepreneurship, Product Development, Resource Planning, Market Research, Customer Insights, User Research, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      307 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Virginia

      Grow to Greatness: Smart Growth for Private Businesses, Part I

      Skills you'll gain: Growth Strategies, Business Planning, Business Strategy, Business Development, Strategic Thinking, Business Priorities, Entrepreneurship, Business Process, Planning, Value Propositions, Market Opportunities, Innovation, Business Intelligence, Case Studies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      659 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Maryland, College Park

      Fundamentals of Technology Sales

      Skills you'll gain: Closing (Sales), Sales Process, Sales Presentation, Technical Sales, Sales, Sales Development, Sales Management, Sales Strategy, Solution Sales Engineering, Prospecting and Qualification, Emerging Technologies, Outside Sales, Inside Sales, Needs Assessment, Consultative Approaches, Negotiation, Overcoming Objections, Cloud Computing, Cybersecurity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      154 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing Concepts: Part 2

      Skills you'll gain: Distributed Computing, File Systems, Cloud Computing, Operating Systems, Transaction Processing, Network Security, Data Centers, Authorization (Computing), Apache Hadoop, Data Store, Authentications, Cryptography, NoSQL, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      319 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Design Thinking: Insights to Inspiration

      Skills you'll gain: Design Thinking, Innovation, User Research, Design Research, Open Mindset, Human Centered Design, Project Scoping, User Experience Design, Project Planning, Growth Mindedness, Strategic Thinking, Qualitative Research, Interviewing Skills, Customer Insights, Empathy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      136 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gen AI Agents: Transform Your Organization

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Product Strategy, Tool Calling, Google Cloud Platform, LLM Application, Organizational Strategy, Innovation, Customer experience improvement, Solution Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      141 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Wharton Entrepreneurship Capstone

      Skills you'll gain: Sales Presentation, Proposal Development, Business Valuation, Peer Review, Financial Analysis, Due Diligence, Presentations, Entrepreneurship, Finance, Business Planning, Competitive Analysis, Constructive Feedback, Storytelling, Business Research, Financial Forecasting, Market Analysis, Business Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      267 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Board Infinity

      Kali Linux

      Skills you'll gain: Vulnerability Assessments, Cyber Security Assessment, Network Monitoring, Penetration Testing, Virtual Private Networks (VPN), Command-Line Interface, Linux Commands, Network Troubleshooting, Cybersecurity, Linux, Software Installation, Intrusion Detection and Prevention, Network Security, Network Analysis

      4.2
      Rating, 4.2 out of 5 stars
      ·
      214 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Introduction to Digital Marketing

      Skills you'll gain: Search Engine Marketing, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Pay Per Click Advertising, Marketing Communications, Customer Relationship Management, Brand Management, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      225 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      GIS, Mapping, and Spatial Analysis Capstone

      Skills you'll gain: Spatial Analysis, Geographic Information Systems, Geospatial Mapping, ArcGIS, Data Visualization, Data Compilation, Data Mapping, Data Storytelling, Metadata Management, Data Integration, Data Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      315 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      Technion - Israel Institute of Technology

      New Product Development - develop your own new product

      Skills you'll gain: New Product Development, Budget Management, Risk Management, Resource Management, Project Management, Product Management, Project Planning, Agile Product Development, Scheduling, Innovation, Business Strategy, Technology Strategies, Simulation and Simulation Software

      4.4
      Rating, 4.4 out of 5 stars
      ·
      138 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Compassionate Leadership Through Service Learning with Jane Goodall and Roots & Shoots: University of Colorado Boulder
    • The Search for Great Ideas: Harnessing creativity to empower innovation. : Michigan State University
    • Grow to Greatness: Smart Growth for Private Businesses, Part I: University of Virginia
    • Fundamentals of Technology Sales: University of Maryland, College Park
    • Cloud Computing Concepts: Part 2: University of Illinois Urbana-Champaign
    • Design Thinking: Insights to Inspiration : University of Virginia
    • Gen AI Agents: Transform Your Organization: Google Cloud
    • Wharton Entrepreneurship Capstone: University of Pennsylvania
    • Kali Linux: Board Infinity
    • Introduction to Digital Marketing: University of California, Irvine

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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