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Explore the Customer Service Course Catalog
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Psychology, Data-Driven Decision-Making, Governance, Thought Leadership, Storytelling, Culture, Customer Engagement, Innovation, Communication
- Status: Free Trial
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing, Marketing Planning, Sales Pipelines, Customer Analysis, Marketing Channel, Advertising Campaigns, Regression Analysis, Forecasting, Data Analysis, Unsupervised Learning, Key Performance Indicators (KPIs), Return On Investment
- Status: Free Trial
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Applications, Identity and Access Management, Infrastructure As A Service (IaaS), Kubernetes, Cloud Computing, Cloud Storage, Prompt Engineering, Generative AI, Containerization, Serverless Computing, Platform As A Service (PaaS), Load Balancing, Scalability
- Status: Free Trial
New York University
Skills you'll gain: Network Security, Firewall, Distributed Denial-Of-Service (DDoS) Attacks, Threat Modeling, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Cybersecurity, Threat Detection, Cyber Attacks, Enterprise Security, Infrastructure Security, Network Protocols, Proxy Servers
- Status: Free Trial
Dartmouth College
Skills you'll gain: Strategic Leadership, Business Leadership, Leadership, Organizational Leadership, Leadership Development, Strategic Decision-Making, Culture Transformation, Accountability, Strategic Thinking, Organizational Change, Business Strategy, Compensation Management, Change Management, Company, Product, and Service Knowledge, Industrial and Organizational Psychology, Case Studies
- Status: Free Trial
IE Business School
Skills you'll gain: Marketing Planning, Business Planning, Marketing Strategies, Product Marketing, Go To Market Strategy, Marketing Strategy and Techniques, Case Studies, Planning, Target Market, Marketing Budgets, Marketing Analytics, Brand Strategy, Market Analysis, Competitive Analysis, Profit and Loss (P&L) Management
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Forecasting, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Regression Analysis
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Personally Identifiable Information, Encryption, Health Care, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety
- Status: Free Trial
Board Infinity
Skills you'll gain: Talent Management, Virtual Teams, Workforce Planning, Professional Development, Team Building, Innovation, Change Management, Professional Networking, Employee Onboarding, Lifelong Learning, Decision Making, Learning Strategies, Stress Management, Time Management, Branding, Analysis
- Status: Free Trial
Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Case Studies, Data Access, Program Development, Statistical Programming, Data Presentation, Scripting, Perl (Programming Language), Data Processing, Automation, Data Integration, Stored Procedure, Data Manipulation, Data Transformation, Debugging, Data Validation, Data Analysis
- Status: Free Trial
Tableau Learning Partner
Skills you'll gain: Tableau Software, Data Visualization Software, Dashboard, Business Analytics, Business Intelligence, Data Integration, Data Cleansing, Data Transformation, Data Processing, Performance Tuning
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Brand Management: Strategies for a Strong Brand: Coursera Instructor Network
- Data Analytics Methods for Marketing: Meta
- Google Cloud Fundamentals: Core Infrastructure en Español: Google Cloud
- Real-Time Cyber Threat Detection and Mitigation: New York University
- Why Smart Executives Fail: Common Mistakes & Warning Signs: Dartmouth College
- The Marketing Plan: IE Business School
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- Supply Chain Planning: University of California, Irvine
- Healthcare Data Security, Privacy, and Compliance: Johns Hopkins University
- SHRM Certified Professional (SHRM-CP) Exam Prep: Board Infinity