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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Cybersecurity in Healthcare (Hospitals & Care Centres)

      Skills you'll gain: Email Security, Human Factors (Security), Cyber Security Policies, Cybersecurity, Cyber Attacks, Security Awareness, Cyber Risk, Computer Security Awareness Training, Patient Safety, Malware Protection, Encryption, Health Technology, Data Security, Information Privacy, Digital Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      397 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Deploying SAP on Google Cloud

      Skills you'll gain: Disaster Recovery, Data Management, Google Cloud Platform, Cloud Infrastructure, SAP Applications, Identity and Access Management, Cloud Computing, Cloud Security, Cloud Storage, Virtual Machines, General Networking, Scalability, Systems Integration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      184 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      Exam Prep: AWS Certified Solutions Architect - Associate

      Skills you'll gain: Amazon Web Services, Cloud Computing Architecture, AWS Identity and Access Management (IAM), Solution Architecture, AWS CloudFormation, Amazon Elastic Compute Cloud, Amazon S3, Cloud Security, Cloud Solutions, Amazon CloudWatch, Serverless Computing, Amazon DynamoDB, Network Architecture, Scalability, Disaster Recovery

      4.7
      Rating, 4.7 out of 5 stars
      ·
      234 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      New York University

      Real-Time Cyber Threat Detection and Mitigation

      Skills you'll gain: Network Security, Firewall, Distributed Denial-Of-Service (DDoS) Attacks, Threat Modeling, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Cybersecurity, Threat Detection, Cyber Attacks, Enterprise Security, Infrastructure Security, Network Protocols, Proxy Servers

      4.7
      Rating, 4.7 out of 5 stars
      ·
      656 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Retail Marketing Strategy

      Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce

      4.8
      Rating, 4.8 out of 5 stars
      ·
      280 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Introduction to Business Analytics and Information Economics

      Skills you'll gain: Business Analytics, Analytics, Data Analysis, Business Intelligence, Business Valuation, Analytical Skills, Data Quality, Asset Management, Information Management, Business Analysis, Data-Driven Decision-Making, Trend Analysis, Advanced Analytics, Predictive Analytics, Management Information Systems, Data Strategy, Data Warehousing, Data Science, Information Privacy, Information Architecture

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      405 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Generative AI in Marketing

      Skills you'll gain: Large Language Modeling, Customer Insights, Digital Advertising, ChatGPT, Branding, Design Thinking, Keyword Research, Search Engine Marketing, Brand Awareness, Brand Strategy, Digital Marketing, Marketing Design, Generative AI, Customer experience strategy (CX), Marketing Strategy and Techniques, Business Marketing, AI Personalization, Customer Communications Management, Persona Development, Machine Learning

      4.2
      Rating, 4.2 out of 5 stars
      ·
      127 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Splunk Inc.

      Splunk Search Expert

      Skills you'll gain: Splunk, Correlation Analysis, Data Transformation, Data Manipulation, Data Visualization Software, Performance Tuning, Dashboard, Data Analysis Expressions (DAX), Statistical Analysis, Data Processing, Security Information and Event Management (SIEM), Data Analysis, Data Synthesis, Data Modeling, Ad Hoc Reporting, Time Series Analysis and Forecasting, Business Intelligence, Big Data, Data Science, Business Analytics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      266 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Machine Learning Pipelines with Azure ML Studio

      Skills you'll gain: Applied Machine Learning, Classification And Regression Tree (CART), Predictive Modeling, Microsoft Azure, No-Code Development, Machine Learning, Feature Engineering, Data Pipelines, Data Science, Data Analysis, Data Processing, Application Deployment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      813 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      B

      Board Infinity

      Generative AI in HR - Impact and Application of Gen AI

      Skills you'll gain: Responsible AI, Employee Engagement, Human Resources, Generative AI, Data Ethics, Talent Acquisition, Human Resource Strategy, Recruitment, Trend Analysis, Employee Training, Employee Retention, Data-Driven Decision-Making, Workforce Development, Workforce Planning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      236 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Corporate Communications

      Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media, Social Media Management, Interpersonal Communications, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Employee Retention, Diversity and Inclusion

      4.6
      Rating, 4.6 out of 5 stars
      ·
      117 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Certified Ethical Hacking (v12)

      Skills you'll gain: Penetration Testing, Network Security, General Networking, Cryptography, Computer Networking, Web Applications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      263 reviews

      Intermediate · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Cybersecurity in Healthcare (Hospitals & Care Centres): Erasmus University Rotterdam
    • Deploying SAP on Google Cloud: Google Cloud
    • Exam Prep: AWS Certified Solutions Architect - Associate: Amazon Web Services
    • Real-Time Cyber Threat Detection and Mitigation: New York University
    • Retail Marketing Strategy: University of Pennsylvania
    • Introduction to Business Analytics and Information Economics: University of Illinois Urbana-Champaign
    • Generative AI in Marketing: University of Virginia Darden School Foundation
    • Splunk Search Expert: Splunk Inc.
    • Machine Learning Pipelines with Azure ML Studio: Coursera Project Network
    • Generative AI in HR - Impact and Application of Gen AI: Board Infinity

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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