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Results for "help desk support"
- Status: Preview
LearnQuest
Skills you'll gain: Network Troubleshooting, Computer Networking, Desktop Support, Technical Support, Help Desk Support, Cloud Services, Security Management, Operating Systems, Information Technology, Microsoft Windows, Computer Hardware, Wireless Networks
- Status: Free Trial
Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Responsible AI, Generative AI, AI Product Strategy, Google Cloud Platform, Cloud Management, Cloud Engineering, System Support, Data Ethics, Technical Communication, Strategic Planning
Skills you'll gain: Product Support, Technical Support and Services, Technical Support, Google Cloud Platform, Service Level, Issue Tracking, Problem Management, Technical Communication, File Management, Personally Identifiable Information
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Skills you'll gain: User Accounts, Linux, Linux Administration, Shell Script, Linux Commands, Command-Line Interface, Operating System Administration, System Monitoring, Unix Commands, Unix, System Support, File Management, Software Installation, Virtual Machines, System Configuration, Operating Systems, Network Troubleshooting
- Status: Free Trial
Skills you'll gain: Operating System Administration, Desktop Support, Operating Systems, Command-Line Interface, Technical Support and Services, System Support, Help Desk Support, Mobile Security, Network Security, Microsoft Windows, Technical Support, Mac OS, Linux, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
- Status: Free Trial
Stanford University
Skills you'll gain: Hospice, Parent Communication, Family Support, Caregiving, Patient Education and Support, Pain Management, Pediatrics, Patient Advocacy, Nursing and Patient Care, Patient-centered Care, Medical Social Work, Working With Children, Family Therapy, Psychosocial Assessments, Child Health, Patient Communication, Child Development, Social Work, Clinical Assessment, Stress Management
- Status: Free Trial
Skills you'll gain: Linux Administration, File Systems, Linux, File Management, Firewall, Remote Access Systems, Linux Commands, Network Troubleshooting, Unix, Operating System Administration, Command-Line Interface, Unix Commands, System Support, Unix Shell, Data Storage, Virtual Machines, Scripting
In summary, here are 10 of our most popular help desk support courses
- CompTIA Exam Prep:Â LearnQuest
- Dell Technologies Technical Support for Software:Â Dell
- Generative AI: Transform Your Customer Support Career:Â SkillUp
- GenAI for Cloud Support Associates:Â Coursera Instructor Network
- Google Cloud Customer Care Fundamentals - 한êµì–´: Google Cloud
- Preparing for Your Call Center Customer Service Role:Â CVS Health
- Linux Command Line for Beginners:Â Packt
- Core 2: OS, Software, Security and Operational Procedures:Â IBM
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Skills and Best Practices for Cloud Support Associates:Â Amazon Web Services