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Results for "customer experience improvement"
- Status: Free Trial
University of Houston
Skills you'll gain: Value-Based Care, Continuous Quality Improvement (CQI), Continuous Improvement Process, Quality Improvement, Care Management, Organizational Leadership, Health Care Administration, Organizational Change, Teamwork, Process Improvement, Diversity Awareness, Health Care, Health Education, Public Health
Coursera Project Network
Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Data Visualization Software, Consumer Behaviour, Predictive Analytics, Business Strategy
- Status: Free Trial
Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Patient Safety, Health Systems, Clinical Leadership, Patient-centered Care, Data Quality, Community Health, Scientific Methods, Health Disparities, Risk Analysis, Cultural Diversity
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce
- Status: Preview
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
- Status: Free Trial
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Persona (User Experience), Design Thinking, Conceptual Design, Human Centered Design, Product Testing, Project Management, Product Management, Agile Methodology
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
- Status: NewStatus: Free Trial
Skills you'll gain: E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Business Requirements, Business Technologies, Customer experience strategy (CX), B2B Sales
- Status: Free Trial
Skills you'll gain: Lean Methodologies, Process Improvement, Quality Improvement, Lean Manufacturing, Continuous Improvement Process, Process Optimization, Six Sigma Methodology, Process Management, Quality Control, Employee Training, Waste Minimization
In summary, here are 10 of our most popular customer experience improvement courses
- Value-Based Care: Quality Improvement in Organizations:Â University of Houston
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Create a services customer satisfaction process:Â Coursera Project Network
- Enhancing Customer Insights with Generative AI:Â Coursera Instructor Network
- Introduction to Quality Improvement in Healthcare :Â Imperial College London
- Retail Marketing Strategy:Â University of Pennsylvania
- Engaging in Service Innovation and Management:Â Northeastern University
- Customer-Centric IT Strategy:Â University of Virginia
- Creative Design, Prototyping, and Testing:Â University of Maryland, College Park
- Create a Customer Satisfaction Survey with Typeform:Â Coursera Project Network