• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Helpdesk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "helpdesk-support"

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Transforming Communities

      Skills you'll gain: Systems Thinking, Needs Assessment, Community Development, Sustainable Development, Corporate Sustainability, Diversity and Inclusion, Organizational Change, Strategic Thinking, Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Project Management, Communication Strategies, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Metro Rail Systems and Construction

      Skills you'll gain: Construction Engineering, Civil Engineering, Structural Analysis, Building Codes, Building Services Engineering, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Inspection, Structural Engineering, Construction, Architecture and Construction, Engineering Analysis, Simulation and Simulation Software, Contract Management, Construction Management, Quality Assurance, Laboratory Testing, Planning, Engineering Design Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Columbia University

      HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Social/Peer Perspective)

      Skills you'll gain: Care Coordination, Value-Based Care, Patient-centered Care, Health Informatics, Healthcare Industry Knowledge, Health Technology, Health Care, Risk Management, Patient Education and Support, Patient Advocacy, Telehealth, Community and Social Work, Case Studies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      Real-World Cloud PM 3 of 3: Security, AWS Well-Architected

      Skills you'll gain: Amazon Web Services, Technical Product Management, Cloud Security, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Cloud Computing, Network Architecture, Data Security, Product Management, Technical Support, Application Security, Network Security, Identity and Access Management, Business

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      Lund University

      Working for a sustainable future: concepts and approaches

      Skills you'll gain: Sustainable Development, Systems Thinking, Sustainable Business, Sustainable Technologies, Sustainability Standards, Policy Development, Environmental Policy, Environmental Science, Climate Change Programs, Innovation, Environment and Resource Management, Natural Resource Management, Mathematical Modeling, Governance, Geospatial Information and Technology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      120 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      R

      Red Hat

      Fundamentals of Ansible

      Skills you'll gain: Ansible, Linux Commands, Linux Administration, Linux, Infrastructure as Code (IaC), YAML, Automation, DevOps, Configuration Management, Software Architecture

      4.7
      Rating, 4.7 out of 5 stars
      ·
      79 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      Technion - Israel Institute of Technology

      Traditional herbal medicine in supportive cancer care: From alternative to integrative

      Skills you'll gain: Oncology, Patient Communication, Patient-centered Care, Patient Education And Counseling, Pharmacology, Drug Interaction, Patient Education and Support, Treatment Planning, Pain Management, Medical History Documentation, Care Management, Clinical Research, Cultural Sensitivity, Cultural Diversity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      91 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Columbia University

      Decision Making and Reinforcement Learning

      Skills you'll gain: Reinforcement Learning, Game Theory, Artificial Intelligence and Machine Learning (AI/ML), Operations Research, Machine Learning, Markov Model, Deep Learning, Algorithms, Decision Support Systems, Simulations, Mathematical Modeling, Probability, Statistical Methods

      4.3
      Rating, 4.3 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Advanced Tools for Digital Marketing Analytics

      Skills you'll gain: Marketing Automation, Marketing Analytics, Digital Marketing, MarTech, Predictive Analytics, Advanced Analytics, Analytics, Marketing Effectiveness, Marketing Strategies, Marketing Channel, Data Analysis, Natural Language Processing, Business Ethics, Video Production, Artificial Intelligence, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      Ludwig-Maximilians-Universität München (LMU)

      Breastfeeding and Adequate Substitutes

      Skills you'll gain: Child Health, Infant Care, Maternal Health, Postpartum Care, Pediatrics, Anatomy, Nutrition and Diet, Public Health and Disease Prevention, Public Health, Clinical Nutrition, Immunology, Patient Positioning, Food Safety and Sanitation, Endocrinology, Biochemistry

      4.9
      Rating, 4.9 out of 5 stars
      ·
      57 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AAPC

      Coding and Medical Necessity

      Skills you'll gain: ICD Coding (ICD-9/ICD-10), Medical Billing and Coding, Medical Coding, CPT Coding, Revenue Cycle Management, Medical Records, Denial Management, Health Care Procedure and Regulation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Project Management

      Skills you'll gain: Backlogs, Quality Management, Project Closure, Project Planning, Scope Management, Team Management, Project Scoping, Agile Project Management, Budget Management, Project Risk Management, Milestones (Project Management), Team Leadership, Communication Planning, Agile Software Development, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Smart Goals, Change Management, Project Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      364 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1…686970…146

    In summary, here are 10 of our most popular helpdesk-support courses

    • Transforming Communities: University of Colorado Boulder
    • Metro Rail Systems and Construction: L&T EduTech
    • HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Social/Peer Perspective): Columbia University
    • Real-World Cloud PM 3 of 3: Security, AWS Well-Architected: Advancing Women in Tech
    • Working for a sustainable future: concepts and approaches: Lund University
    • Fundamentals of Ansible: Red Hat
    • Traditional herbal medicine in supportive cancer care: From alternative to integrative: Technion - Israel Institute of Technology
    • Decision Making and Reinforcement Learning: Columbia University
    • Advanced Tools for Digital Marketing Analytics: Unilever
    • Breastfeeding and Adequate Substitutes: Ludwig-Maximilians-Universität München (LMU)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok