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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Scientist Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, Presentations, Data Science, Company, Product, and Service Knowledge, Recruitment, Talent Sourcing, Writing, Business Research, Portfolio Management, Data Analysis, Job Analysis, Applicant Tracking Systems, Problem Solving, Communication, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      319 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Gestión de las empresas de alimentación y bebidas

      Skills you'll gain: Food and Beverage, Product Knowledge, Customer experience strategy (CX), Hospitality, Operational Excellence, Business Management, Global Marketing, Professional Networking, Consumer Behaviour, Thought Leadership, Product Management, Business Strategy, Growth Strategies, Brand Management, Innovation, Market Opportunities, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      862 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Introducción a Lean Six Sigma

      Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Statistical Process Controls, Quality Improvement, Process Improvement, Process Analysis, Continuous Improvement Process, Customer Analysis, Waste Minimization, Quality Management, Return On Investment, Process Mapping, Project Management, Cost Benefit Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      641 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure Developer Associate (AZ-204) Exam Prep

      Skills you'll gain: Cloud Development, Microsoft Azure, Cloud Storage, Data Storage, Serverless Computing, Software Development, Cloud Security, Virtual Machines, Data Storage Technologies, CI/CD, Continuous Deployment, Development Environment, Cloud Management, Application Deployment, Cloud Applications, Data Security, Cloud Computing, Microsoft Power Automate/Flow, Event-Driven Programming, C# (Programming Language)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      279 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      S

      Starweaver

      Relationship Management and Business Development

      Skills you'll gain: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening

      4.4
      Rating, 4.4 out of 5 stars
      ·
      181 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Secure Networking

      Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Local Area Networks, Network Monitoring, Software As A Service, Virtual Machines, Virtualization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      276 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      Software Engineering

      Skills you'll gain: Software Design Patterns, Requirements Analysis, Systems Development Life Cycle, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Design, Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      545 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      Becoming an SAP Professional

      Skills you'll gain: Professional Networking, SAP Applications, Company, Product, and Service Knowledge, LinkedIn, Enterprise Resource Planning, Recruitment, Interviewing Skills, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      211 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Keller Williams

      The Principles of Real Estate

      Skills you'll gain: Lead Generation, Real Estate, Real Estate Sales, Property and Real Estate, Customer Relationship Building, Database Management, Sales Process, Client Services, Sales Prospecting, Prioritization, Goal Setting, Market Data, Market Analysis, Calendar Management, Market Trend, Compensation Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      140 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Introduction to Scrum Master Profession

      Skills you'll gain: Agile Project Management, Team Building, Sprint Planning, Agile Methodology, Meeting Facilitation, Project Management, Sprint Retrospectives, User Story, Stakeholder Management, Job Analysis, Analysis, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      385 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a Promotional Video using Canva

      Skills you'll gain: Sales Presentation, Customer Engagement, Canva (Software), Video Production, Marketing Materials, Promotional Materials, Copywriting, Promotional Strategies, Multimedia, Product Promotion, Marketing, Social Media Marketing, Target Audience, Value Propositions, Content Creation, Animations

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1.1K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Network Security

      Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Malware Protection, Network Monitoring, Network Administration, TCP/IP, Network Infrastructure, Infrastructure Security, Intrusion Detection and Prevention, Network Protocols, Load Balancing, Firewall, Vulnerability Assessments, General Networking, Authorization (Computing), Web Applications, Authentications

      4.8
      Rating, 4.8 out of 5 stars
      ·
      709 reviews

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Data Scientist Career Guide and Interview Preparation: IBM
    • Gestión de las empresas de alimentación y bebidas: Università Bocconi
    • Introducción a Lean Six Sigma: Tecnológico de Monterrey
    • Microsoft Azure Developer Associate (AZ-204) Exam Prep: Microsoft
    • Relationship Management and Business Development : Starweaver
    • Introduction to Secure Networking: Microsoft
    • Software Engineering: The Hong Kong University of Science and Technology
    • Becoming an SAP Professional: SAP
    • The Principles of Real Estate: Keller Williams
    • Introduction to Scrum Master Profession: SkillUp

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