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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      É

      École Nationale des Ponts et Chaussées

      The hidden value – Lean in manufacturing and services

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies, Quality Control

      4.7
      Rating, 4.7 out of 5 stars
      ·
      821 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Positioning: What you need for a successful Marketing Strategy

      Skills you'll gain: Product Marketing, Value Propositions, Target Market, Marketing, Product Strategy, Market Analysis, Marketing Strategy and Techniques, Market Trend, Competitive Analysis, Consumer Behaviour

      4.4
      Rating, 4.4 out of 5 stars
      ·
      974 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Fundamentals

      Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Data Management, Business Process, User Accounts, Customer Relationship Management (CRM) Software, User Provisioning, Dashboard, Customer Engagement, Customer Relationship Management, Business Reporting, Data Import/Export, Automation, Cloud Computing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      259 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Digital Technologies and the Future of Manufacturing

      Skills you'll gain: Internet Of Things, Manufacturing Operations, Case Studies, Manufacturing Processes, Manufacturing and Production, Digital Transformation, Production Planning, Business Transformation, Business Technologies, Technology Strategies, Cloud Computing, Technology Roadmaps, Emerging Technologies, Automation, Strategic Partnership, Operational Efficiency, Business Modeling, System Implementation, Cost Benefit Analysis, Product Lifecycle Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      353 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      T

      Technical University of Munich (TUM)

      The Economics of Agro-Food Value Chains

      Skills you'll gain: Consumer Behaviour, Market Research, Food Quality Assurance And Control, Food and Beverage, Research Methodologies, Packaging and Labeling, Product Knowledge, Sustainability Standards, Innovation, Global Marketing, Supply And Demand, Corporate Sustainability, Economics, Coordination

      4.5
      Rating, 4.5 out of 5 stars
      ·
      447 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Networking and Cloud Computing

      Skills you'll gain: Network Security, Cloud Computing, Network Infrastructure, Microsoft Azure, Cloud Services, Firewall, Computer Networking, Virtualization and Virtual Machines, Digital Transformation, Networking Hardware, Cybersecurity, Network Protocols, Network Monitoring, Artificial Intelligence and Machine Learning (AI/ML)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      530 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      ASP.NET for Experienced Developers

      Skills you'll gain: C# (Programming Language), Restful API, ASP.NET, Model View Controller, .NET Framework, Docker (Software), Azure DevOps, Object Oriented Programming (OOP), Microservices, Containerization, JSON, Application Programming Interface (API), Application Frameworks, DevOps, Web Services, Middleware, CI/CD, Back-End Web Development, Web Applications, Programming Principles

      4.1
      Rating, 4.1 out of 5 stars
      ·
      356 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Application of AI, InsurTech, and Real Estate Technology

      Skills you'll gain: FinTech, Emerging Technologies, Market Analysis, Fraud detection, Real Estate, Insurance, Artificial Intelligence, Market Trend, Underwriting, Machine Learning, Commercial Real Estate, Case Studies, Customer experience improvement, Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      575 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      .NET FullStack Developer

      Skills you'll gain: React.js, ASP.NET, Restful API, .NET Framework, Web Applications, Web Services, Hypertext Markup Language (HTML), Front-End Web Development, JSON, Application Development, JavaScript Frameworks, Model View Controller, Application Frameworks, Program Development, Javascript, Development Environment, Back-End Web Development, Web Development, Microsoft Visual Studio, Cascading Style Sheets (CSS)

      4.2
      Rating, 4.2 out of 5 stars
      ·
      329 reviews

      Intermediate · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      COVID19 Data Analysis Using Python

      Skills you'll gain: Correlation Analysis, Seaborn, Data Cleansing, Data Visualization, Statistical Analysis, Data Manipulation, Data Analysis, Exploratory Data Analysis, Pandas (Python Package), Data Integration, Statistics, Infectious Diseases, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2K reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Managing Security in Google Cloud

      Skills you'll gain: Identity and Access Management, Cloud Security, Google Cloud Platform, Security Controls, Virtual Private Networks (VPN), Firewall, Network Security, Data Access, Role-Based Access Control (RBAC), Authorization (Computing), Single Sign-On (SSO), Authentications, User Accounts, Load Balancing, Encryption

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Social Media Content and Strategy

      Skills you'll gain: Social Media Content, Social Media, Content Creation, Social Media Strategy, Social Media Marketing, Content Performance Analysis, Social Media Management, Social Media Campaigns, Target Audience, Adobe Creative Cloud, Drive Engagement, Customer Engagement, Content Strategy, Ethical Standards And Conduct, Regulation and Legal Compliance, Multimedia, Scheduling, Video Production, Copywriting, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      210 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées
    • Positioning: What you need for a successful Marketing Strategy: IE Business School
    • Salesforce Fundamentals: University of California, Irvine
    • Digital Technologies and the Future of Manufacturing: University of Michigan
    • The Economics of Agro-Food Value Chains: Technical University of Munich (TUM)
    • Introduction to Networking and Cloud Computing: Microsoft
    • ASP.NET for Experienced Developers: Board Infinity
    • Application of AI, InsurTech, and Real Estate Technology: University of Pennsylvania
    • .NET FullStack Developer: Board Infinity
    • COVID19 Data Analysis Using Python: Coursera Project Network

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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