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Explore the Customer Service Course Catalog
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Import/Export, Data Cleansing
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
- Status: Free Trial
IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)
- Status: Free Trial
Skills you'll gain: SAS (Software), Data Manipulation, Data Transformation, Data Processing, Data Integration, Statistical Programming, Data Analysis, Data Presentation
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Analytics, Peer Review, Data Analysis, Business Analysis, Performance Measurement, Case Studies, Marketing Analytics, Business Planning, Business Strategy, Key Performance Indicators (KPIs), Digital Advertising
- Status: Free Trial
Northwestern University
Skills you'll gain: Integrated Marketing Communications, Social Media Marketing, Content Marketing, Social Media, Social Media Strategy, Earned Media, Owned Media, Paid media, Facebook, Content Creation, Drive Engagement, Digital Media Strategy, Advertising, Digital Advertising, Global Marketing, Marketing Strategies, Key Performance Indicators (KPIs), Customer Engagement, A/B Testing
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategies, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Transportation, Supply Chain, and Logistics, International Finance, Supply Chain Management, Risk Management, Supply Chain Planning, Market Opportunities, Economic Development, Marketing Strategies, Shipping and Receiving, Human Resources Management and Planning, B2B Sales, Cultural Diversity, Law, Regulation, and Compliance, World History, Business, Business Economics, Franchising, Cultural Sensitivity, Business Strategy, New Business Development
- Status: Free Trial
University at Buffalo
Skills you'll gain: Blockchain, Emerging Technologies, Distributed Computing, Microsoft Azure, FinTech, Cloud Computing Architecture, Platform As A Service (PaaS), Cryptographic Protocols, Transaction Processing, Open Source Technology, Scalability, Data Storage Technologies, Information Privacy
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Active Listening, Non-Verbal Communication, Social Skills, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Collaboration, Relationship Building, Communication, Self-Awareness, Adaptability
- Status: Free Trial
IE Business School
Skills you'll gain: Product Marketing, Value Propositions, Target Market, Marketing, Product Strategy, Market Analysis, Marketing Strategy and Techniques, Market Trend, Competitive Analysis, Consumer Behaviour
- Status: Free Trial
University of Alberta
Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Lead Management in Salesforce: Salesforce
- Supply Chain Analytics: Rutgers the State University of New Jersey
- Channel Management and Retailing : IE Business School
- Doing More with SAS Programming: SAS
- Business Analytics Capstone: University of Pennsylvania
- Content, Advertising & Social IMC: Northwestern University
- Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
- International Business: University of Colorado Boulder
- Blockchain Platforms: University at Buffalo
- Active Listening: Enhancing Communication Skills: Coursera Instructor Network