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Results for "helpdesk-support"
- Status: Free Trial
Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication
- Status: Free Trial
Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
- Status: Preview
Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Free Trial
Illinois Tech
Skills you'll gain: Microsoft Windows, Windows PowerShell, Operating System Administration, Command-Line Interface, Operating Systems, Systems Administration, Desktop Support, System Configuration, Control Panels, OS Process Management, IT Automation, General Networking, Computing Platforms, Graphical Tools, File Management, Network Troubleshooting, User Accounts
- Status: Free Trial
Skills you'll gain: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office
- Status: Preview
LearnQuest
Skills you'll gain: Network Troubleshooting, Computer Networking, Desktop Support, Technical Support, Help Desk Support, Cloud Services, Security Management, Operating Systems, Information Technology, Microsoft Windows, Computer Hardware, Wireless Networks
- Status: Free Trial
Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Unix Commands, Debugging, Service Management, User Accounts, OS Process Management
- Status: Free Trial
Skills you'll gain: Ubuntu, System Configuration
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, Technical Support, Issue Tracking, Change Control, Medical Devices, Electronic Medical Record, Disaster Recovery, Technical Documentation, General Networking
In summary, here are 10 of our most popular helpdesk-support courses
- Tech Support Career Guide and Interview Preparation:Â IBM
- Technical Support (IT) Case Studies and Capstone:Â IBM
- Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP):Â Amazon Web Services
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- Google Cloud Customer Care Fundamentals:Â Google Cloud
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Hardware and Operating System Foundations I:Â Illinois Tech
- Dell Technologies Technical Support for Software:Â Dell
- CompTIA Exam Prep:Â LearnQuest
- Advanced Linux Troubleshooting and System Recovery:Â Packt