• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • H

      HEC Paris

      Leading Innovation With Creativity University Certificate

      Skills you'll gain: Design Thinking, Active Listening, Innovation, Organizational Structure, Creativity, Organizational Strategy, Creative Thinking, Talent Management, Business Strategy, Self-Awareness, Entrepreneurship, Consumer Behaviour, Organizational Effectiveness, Strategic Decision-Making, Creative Problem-Solving, User Research, Leadership, Ideation, New Product Development, Emotional Intelligence

      University Certificate · 6 - 12 Months

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - Português Brasileiro

      Skills you'll gain: Data Pipelines, Cloud Storage, Data Infrastructure, Data Warehousing, Extract, Transform, Load, Data Integration, Data Processing, Data Migration, Data Lakes, Google Cloud Platform, Big Data, Data Storage Technologies, Cloud Services, Automation, Serverless Computing

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Scaling, Access Control, and Exam preparation with Vault

      Skills you'll gain: Identity and Access Management, Scalability, Security Controls, Authorization (Computing), Authentications, Role-Based Access Control (RBAC), Performance Testing, Performance Tuning, Scenario Testing, Configuration Management, Disaster Recovery

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Illinois at Urbana-Champaign

      Financial Management Graduate Certificate

      Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Revenue Recognition, Financial Auditing, Descriptive Statistics, Process Improvement, Variance Analysis, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Organizational Change

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • U

      University of Illinois at Urbana-Champaign

      Graduate Certificate in Strategic Leadership & Management

      Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Revenue Recognition, Financial Auditing, Descriptive Statistics, Process Improvement, Variance Analysis, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Organizational Change

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • Status: New
      New
      G

      Google Cloud

      생성형 AI: 챗봇 그 이상의 가치

      Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Product Strategy, Google Cloud Platform, LLM Application

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Acelere a troca de conhecimento com o Agentspace

      Skills you'll gain: OAuth, Generative AI Agents, LLM Application, Data Integration, Application Deployment, Data Access, Data Sharing, Enterprise Application Management, Application Programming Interface (API), Data Store, AWS Identity and Access Management (IAM), System Configuration

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      Meta

      Introduction au Marketing des réseaux sociaux

      Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Target Market, Social Media Management, Marketing, Social Media Strategy, Instagram, Marketing Channel, Digital Media Strategy, Marketing Strategies, Facebook, Digital Marketing, Smart Goals, Key Performance Indicators (KPIs)

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Wissensaustausch mit Agentspace beschleunigen

      Skills you'll gain: Application Deployment, Google Workspace, Data Integration, Slack (Software), OAuth, Email Automation, Generative AI Agents, Intranet, Enterprise Application Management, Data Access, Cloud Applications, Data Store, Productivity Software, Application Programming Interface (API), System Configuration, Information Architecture, Authentications, Product Knowledge, Identity and Access Management, AWS Identity and Access Management (IAM)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Google Threat Intelligence - Bahasa Indonesia

      Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Threat Management, Cyber Threat Hunting, Cybersecurity, Incident Response, Continuous Monitoring, Security Information and Event Management (SIEM), Infrastructure Security, Vulnerability Assessments, Google Gemini, Risk Management Framework, Data Integration, Real Time Data

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Finalizing, Rendering & Advanced Lighting

      Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Animations, Color Theory

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Monitoring, Security, and High Availability in Vault

      Skills you'll gain: Disaster Recovery, System Monitoring, Event Monitoring, Kubernetes, Continuous Monitoring, Application Security, Hardening, Key Management, Encryption

      Intermediate · Course · 1 - 4 Weeks

    1…595596597…599

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Leading Innovation With Creativity University Certificate: HEC Paris
    • Introduction to Data Engineering on Google Cloud - Português Brasileiro: Google Cloud
    • Scaling, Access Control, and Exam preparation with Vault: Packt
    • Financial Management Graduate Certificate: University of Illinois at Urbana-Champaign
    • Graduate Certificate in Strategic Leadership & Management: University of Illinois at Urbana-Champaign
    • 생성형 AI: 챗봇 그 이상의 가치: Google Cloud
    • Acelere a troca de conhecimento com o Agentspace: Google Cloud
    • Introduction au Marketing des réseaux sociaux: Meta
    • Wissensaustausch mit Agentspace beschleunigen: Google Cloud
    • Google Threat Intelligence - Bahasa Indonesia: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok