• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Helpdesk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "helpdesk-support"

    • Status: Free Trial
      Free Trial
      E

      ESADE Business and Law School

      Empresa familiar: gestión, dirección y sucesión

      Skills you'll gain: Succession Planning, Business Modeling, Governance, Business Management, Systems Thinking, Organizational Development, Business Risk Management, Leadership, Business Systems, Relationship Management, Technology Strategies, Organizational Structure, Conflict Management, Business, Family Support, Communication, Business Leadership, Business Strategy, Innovation, Business Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      173 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      E

      EIT Digital

      Sustainable Digital Innovation

      Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Transformation, Digital Transformation, Sustainable Development, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Business Strategies, Business Modeling, Market Opportunities

      4.5
      Rating, 4.5 out of 5 stars
      ·
      200 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Colorado Boulder

      Basics of Inclusive Design for Online Education

      Skills you'll gain: Web Content Accessibility Guidelines, Learning Management Systems, Disabilities, Education Software and Technology, Visual Impairment Education, Document Management, Technical Communication, Microsoft Office

      4.5
      Rating, 4.5 out of 5 stars
      ·
      82 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Supporting Clients

      Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Shanghai Jiao Tong University

      Fundamentals of Materials Science

      Skills you'll gain: Materials science, Mechanical Engineering, Engineering, Chemistry, Physics, Semiconductors, Thermal Management, Chemical Engineering

      4.6
      Rating, 4.6 out of 5 stars
      ·
      195 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Desarrollador de Meta de Android

      Skills you'll gain: React Native, User Research, UI/UX Research, Persona (User Experience), Restful API, Design Research, Android Studio, Version Control, Kotlin, User Experience Design, Android Jetpack, Unix Commands, Android Development, Interaction Design, Git (Version Control System), GitHub, Algorithms, Jest (JavaScript Testing Framework), Usability, Mobile Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      362 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Copilot: Your Everyday AI Companion

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Business Process Automation, Compliance Management, Sales Process, Customer Service, Information Privacy, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Critical Thinking

      4.5
      Rating, 4.5 out of 5 stars
      ·
      101 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Institute for the Future

      Urgent Optimism: How to Turn Foresight into Action

      Skills you'll gain: Visionary, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Creative Thinking, Systems Thinking, Innovation, Persuasive Communication, Creativity, Goal Setting, Leadership, Storytelling, Cultural Responsiveness, Discussion Facilitation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      282 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Hardware and Operating System Foundations II

      Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      62 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Automating Sales Tasks with Zapier

      Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Operations Management, Order Fulfillment

      4.5
      Rating, 4.5 out of 5 stars
      ·
      21 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Toronto

      Knowledge and Skills for Dementia Care: the SSLD Approach

      Skills you'll gain: Gerontology, Long Term Care, Geriatrics, Caregiving, Nursing Homes, Dignity in Care, Home Health Care, Mental and Behavioral Health, Psychiatric And Mental Health Nursing, Psychosocial Assessments, Care Management, Substance Abuse, Patient-centered Care, Informed Consent, Cultural Sensitivity, Behavior Management, Needs Assessment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      125 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      K

      Korea Advanced Institute of Science and Technology(KAIST)

      Math for AI beginner part 1 Linear Algebra

      Skills you'll gain: Linear Algebra, Artificial Intelligence, Applied Mathematics, Deep Learning, Machine Learning, Supervised Learning, Mathematical Modeling

      4.4
      Rating, 4.4 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 3 Months

    1…575859…146

    In summary, here are 10 of our most popular helpdesk-support courses

    • Empresa familiar: gestión, dirección y sucesión: ESADE Business and Law School
    • Sustainable Digital Innovation: EIT Digital
    • Basics of Inclusive Design for Online Education: University of Colorado Boulder
    • Supporting Clients: Goodwill Industries International
    • Fundamentals of Materials Science: Shanghai Jiao Tong University
    • Desarrollador de Meta de Android: Meta
    • Microsoft Copilot: Your Everyday AI Companion: Microsoft
    • Urgent Optimism: How to Turn Foresight into Action: Institute for the Future
    • Hardware and Operating System Foundations II: Illinois Tech
    • Automating Sales Tasks with Zapier: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok