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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Leading Technical Organizations

      Skills you'll gain: Crisis Management, Strategic Leadership, Strategic Planning, Workplace inclusivity, Leadership, Business Ethics, Business Planning, Critical Thinking, Critical Thinking and Problem Solving, Team Leadership, Organizational Change, Business Strategy, Diversity and Inclusion, Leadership Development, Organizational Strategy, Planning, Strategic Decision-Making, Organizational Leadership, Collaboration, Change Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      File Utilities, Filters, and Common Unix Commands

      Skills you'll gain: Unix Commands, Unix, Command-Line Interface, Linux Commands, Shell Script, File Systems, File Management, Dataflow

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information​ ​Systems

      Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, IT Management, Supply Chain Systems, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, System Implementation, User Requirements Documents, Technology Solutions, Project Management, Critical Thinking

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Support

      Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Real World DevOps Project with Ansible, Docker and GitLab

      Skills you'll gain: Docker (Software), Ansible, Linux Administration, Containerization, Linux, GitLab, Infrastructure as Code (IaC), Devops Tools, Operating System Administration, CI/CD, DevOps, Continuous Integration, Continuous Deployment, IT Automation, Application Deployment, System Configuration, Infrastructure Security, Virtual Private Networks (VPN), System Monitoring, Network Security

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA Linux+ (XK0-005)

      Skills you'll gain: Package and Software Management, Linux Administration, Shell Script, Ubuntu, User Accounts, Linux, Linux Servers, Linux Commands, Operating System Administration, Red Hat Enterprise Linux, Performance Tuning, Bash (Scripting Language), Kubernetes, Command-Line Interface, Network Troubleshooting, Containerization, Ansible, File Systems, Application Deployment, Authentications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      16 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google شهادة تقنية المعلومات من

      Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, TCP/IP, Application Security, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      568 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • A

      Amazon Web Services

      Providing Technical Support for AWS Workloads

      Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls

      4.8
      Rating, 4.8 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Apple Certified Support Professional 10.14

      Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      CompTIA IT Fundamentals+ (FC0-U61)

      Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Technical Diagnostics and Troubleshooting Techniques

      Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      118 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Introduction to Computers

      Skills you'll gain: Business Software, Computer Hardware, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, Computer Architecture, Data Storage, System Configuration, Technical Support and Services, Microsoft Windows, Servers, Cybersecurity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      854 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…567…262

    In summary, here are 10 of our most popular technical support courses

    • Leading Technical Organizations: Johns Hopkins University
    • File Utilities, Filters, and Common Unix Commands: EDUCBA
    • Information​ ​Systems: University of Minnesota
    • GenAI for Customer Support: Coursera Instructor Network
    • Real World DevOps Project with Ansible, Docker and GitLab: Packt
    • CompTIA Linux+ (XK0-005): Packt
    • Google شهادة تقنية المعلومات من: Google
    • Providing Technical Support for AWS Workloads: Amazon Web Services
    • Apple Certified Support Professional 10.14: Packt
    • CompTIA IT Fundamentals+ (FC0-U61): Packt

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