Skills you'll gain: Operations Management, Process Improvement, Revenue Management, Process Analysis, Business Operations, Lean Six Sigma, Operational Performance Management, Lean Methodologies, Operational Efficiency, Continuous Improvement Process, Service Management, Quality Management, Strategic Planning, Capacity Management

Skills you'll gain: Systems Development, Systems Development Life Cycle, Agile Methodology, Productivity Software, Network Security, Computer Hardware, Hardware Architecture, Computer Systems, Data Security, Risk Management, System Design and Implementation, TCP/IP, Information Technology, Software Development Methodologies, Data Ethics, Cybersecurity, General Networking, Productivity, Safety and Security, Process Design

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

Skills you'll gain: Business Analytics, Descriptive Analytics, Predictive Analytics, Analytics, Demand Planning, Data-Driven Decision-Making, Operational Analysis, Business Operations, Risk Analysis, Forecasting, Operations Management, Simulation and Simulation Software, Process Optimization, Decision Making, Decision Tree Learning, Spreadsheet Software, Microsoft Excel, Probability Distribution

Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: Operating System Administration, Desktop Support, Operating Systems, Command-Line Interface, Technical Support and Services, System Support, Help Desk Support, Mobile Security, Network Security, Microsoft Windows, Technical Support, Mac OS, Linux, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management

Skills you'll gain: Systems Design, Business Process Modeling, Systems Analysis, Data Modeling, Digital Transformation, Business Process, Risk Management, Workflow Management, Systems Architecture, Business Analysis, Solution Design, Enterprise Resource Planning, Information Technology, Process Flow Diagrams, Business Transformation, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication

Skills you'll gain: Project Scoping, Scope Management, Quality Management, Resource Planning, Project Risk Management, Stakeholder Management, Cost Management, Risk Management, Communication Strategies, Resource Allocation, Project Management, Cost Estimation, Project Management Life Cycle, Information Technology, Leadership Studies, Stakeholder Analysis, Timelines, Project Schedules, Human Resources Management and Planning, Procurement

Skills you'll gain: Configuration Management, Cybersecurity, Computer Security Awareness Training, Data Security, Security Controls, Security Management, Event Monitoring, Encryption, Network Security, Continuous Monitoring, Cyber Security Policies, Security Strategy, System Monitoring, General Networking, Cryptography, Data Management

Skills you'll gain: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Information Technology Operations, IT Service Management, Information Systems, IT Infrastructure, Data Security, Auditing, Patch Management

Skills you'll gain: Extract, Transform, Load, Data Architecture, Enterprise Architecture, Data Modeling, Data Migration, Data Warehousing, Database Architecture and Administration, Emerging Technologies, Data Processing, Data Storage, Data Management, Data Integration, Dataflow, Application Frameworks, Data Governance, Technology Strategies, Scalability