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Explore the Customer Service Course Catalog
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Excel Macros, Key Performance Indicators (KPIs), Prompt Engineering, Data Storytelling, Performance Measurement, Regression Analysis, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Statistical Hypothesis Testing, Responsible AI, ChatGPT, Microsoft Excel, Generative AI, Data Visualization, Business Analysis, Statistical Analysis, Business Intelligence
- Status: NewStatus: Free Trial
Pearson
Skills you'll gain: Cloud Security, Cloud Computing Architecture, Cloud Management, Cloud Computing, Identity and Access Management, Cloud Infrastructure, Security Controls, CI/CD, Computer Security Incident Management, Scalability, Data Security, Network Troubleshooting, Disaster Recovery, Infrastructure as Code (IaC), Vulnerability Assessments, Key Management, Network Security, Incident Response, Test Planning, Solution Design
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
- Status: NewStatus: Preview
Northeastern University
Skills you'll gain: Text Mining, Time Series Analysis and Forecasting, Data Mining, Artificial Neural Networks, Trend Analysis, Unsupervised Learning, Regression Analysis, Unstructured Data, Forecasting, Statistical Analysis, Deep Learning, Data Analysis, Big Data, Predictive Modeling, Supervised Learning, Machine Learning, Algorithms
- Status: Free Trial
Board Infinity
Skills you'll gain: Angular, HTML and CSS, Data Structures, Spring Boot, Eclipse (Software), Restful API, Java Programming, JavaScript Frameworks, Object Oriented Programming (OOP), Model View Controller, Hypertext Markup Language (HTML), Java, Front-End Web Development, Spring Framework, Object Oriented Design, Web Services, Integrated Development Environments, Software Design Patterns, Cascading Style Sheets (CSS), Javascript
- Status: New
Macquarie University
Skills you'll gain: Cyber Governance, Law, Regulation, and Compliance, Security Strategy, Culture Transformation, Enterprise Security, Cyber Operations, Communication, Business Risk Management, Business Leadership, Organizational Leadership, Leadership, Dashboard
- Status: NewStatus: Free Trial
Skills you'll gain: Agile Project Management, Stakeholder Engagement, Stakeholder Management, Team Motivation, Team Leadership, Agile Methodology, Risk Analysis, Earned Value Management, Sprint Planning, Continuous Improvement Process, Project Management, Sprint Retrospectives, Communication Strategies, Project Risk Management, Estimation, Prioritization, User Story
- Status: Preview
University of Virginia
Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Ideation, User Experience Design, Creativity, Customer experience improvement, Service Design, Design Research, Process Mapping, User Experience, Problem Solving, Complex Problem Solving, Qualitative Research, Data Visualization
- Status: Free Trial
Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Design Elements And Principles, User Experience, User Research, User Interface and User Experience (UI/UX) Design, Human Factors, User Centered Design
- Status: Free Trial
University of Colorado System
Skills you'll gain: Database Design, Business Intelligence, Data Warehousing, Relational Databases, Data Visualization, Decision Support Systems, Business Intelligence Software, Data Modeling, Business Process Management, Database Management Systems, Databases, Dashboard, SQL, Star Schema, Performance Measurement, Data Governance, Oracle Databases, Data Integration, MicroStrategy, Data Visualization Software
- Status: Free Trial
Yonsei University
Skills you'll gain: Apache Spark, Augmented Reality, Cloud Computing Architecture, Big Data, Wireless Networks, SPSS (Software), SPSS, Augmented and Virtual Reality (AR/VR), Cloud Computing, Internet Of Things, Live Streaming, Cloud Platforms, Analytics, Real Time Data, Telecommunications, Multimedia, Emerging Technologies, Mobile Development, Apple iOS, Display Devices
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, LangChain, ChatGPT, Multimodal Prompts, OpenAI, Generative AI, No-Code Development, LLM Application, Microsoft Power Platform, Application Programming Interface (API), Email Automation, Application Development, Microsoft Power Automate/Flow, Serverless Computing, JSON, Microsoft Azure, Microsoft Outlook, Email Marketing, Large Language Modeling, Python Programming
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- AI-Powered Business Analysis: Excel, KPIs & GenAI: Coursera Instructor Network
- CompTIA Cloud CV0 003: Pearson
- Microsoft IT Support Specialist: Microsoft
- Machine Learning and Data Analytics Part 2: Northeastern University
- Java FullStack Developer: Board Infinity
- Cyber Security: Essentials for Managers and Leaders: Macquarie University
- Agile Project Management: Estimate, Lead & Deliver Value: EDUCBA
- Design Thinking for the Greater Good: Innovation in the Social Sector: University of Virginia
- Diseño de Experiencia del Usuario (UX) de Google: Google
- Data Warehousing for Business Intelligence: University of Colorado System