• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Helpdesk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "helpdesk-support"

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Workspace Core Services

      Skills you'll gain: Google Workspace, Gmail, Google Gemini, Email Automation, Service Management, Scripting, Automation, Document Management, Collaborative Software, Configuration Management, Cloud Storage

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Design Principles: an Introduction

      Skills you'll gain: Graphic and Visual Design, Usability Testing, User Interface (UI) Design, Design, Experimentation, Interaction Design, Human Computer Interaction, User Experience Design, Prototyping, Design Elements And Principles, Human Centered Design, Web Design and Development, Typography, Design Research, A/B Testing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Incident Response and Digital Forensics

      Skills you'll gain: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Threat Detection, Cyber Threat Hunting, Incident Management, Cybersecurity, Security Management, Security Information and Event Management (SIEM), Data Integrity, Technical Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Command Line in Linux

      Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, Linux Administration, File Management, Unix Commands, File Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      962 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Drive

      Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Shared Media, Cloud Storage, Identity and Access Management, Role-Based Access Control (RBAC), Software Installation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      287 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidad de los Andes

      Sexualidad y educación

      Skills you'll gain: Health Education, Education and Training, Advocacy, Social Justice, Community Organizing, Family Support, School Counseling, Media and Communications, Community Health, Human Development, Child Development, Diversity Equity and Inclusion Initiatives

      4.8
      Rating, 4.8 out of 5 stars
      ·
      667 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Foundations of Virtual Instruction

      Skills you'll gain: Teaching, Education Software and Technology, Virtual Environment, Learning Management Systems, End User Training and Support, Web Content Accessibility Guidelines, Digital Communications, Emerging Technologies, Information Privacy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Introduction to Medical Software

      Skills you'll gain: Clinical Trials, Software Development Life Cycle, Medical Devices, Usability, Software Development, Medical Privacy, Human Computer Interaction, Regulatory Affairs, Verification And Validation, Regulatory Requirements, Quality Management Systems, Biomedical Engineering, Risk Management, Software Design, Health Technology, Software Testing, Entrepreneurship, Artificial Intelligence and Machine Learning (AI/ML), User Research, Probability & Statistics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      278 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of California, Davis

      Telehealth Best Practices and Uses

      Skills you'll gain: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Care, Regulatory Compliance, Health Care Administration, Health Policy, Technical Support, Patient Communication, Patient-centered Care

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Citizenship and the Rule of Law

      Skills you'll gain: Law, Regulation, and Compliance, Business Ethics, Social Justice, Environmental Social And Corporate Governance (ESG), Legal Proceedings, International Relations, Legal Research, Political Sciences, Governance, Corporate Sustainability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      529 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Western Australia

      Agriculture, Economics and Nature

      Skills you'll gain: Land Management, Economics, Water Resources, Natural Resource Management, Environmental Resource Management, Environmental Policy, Supply And Demand, Cost Benefit Analysis, Policy Analysis, Climate Change Adaptation, Market Dynamics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      535 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidad de los Andes

      PlanU: escoge la mejor carrera y universidad para ti

      Skills you'll gain: Adaptability, Decision Making, Self-Awareness, Planning, Personal Development, Academic Advising, Higher Education, Goal Setting, Family Support, Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      736 reviews

      Beginner · Course · 1 - 4 Weeks

    1…464748…145

    In summary, here are 10 of our most popular helpdesk-support courses

    • Google Workspace Core Services: Google Cloud
    • Design Principles: an Introduction: University of California San Diego
    • Incident Response and Digital Forensics: IBM
    • Command Line in Linux: Coursera Project Network
    • Google Drive: Google Cloud
    • Sexualidad y educación : Universidad de los Andes
    • Foundations of Virtual Instruction : University of California, Irvine
    • Introduction to Medical Software: Yale University
    • Telehealth Best Practices and Uses: University of California, Davis
    • Citizenship and the Rule of Law: University of London

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok