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Explore the Customer Experience Course Catalog
Skills you'll gain: Change Management, Organizational Change, Training and Development, Business Workflow Analysis, Google Workspace, Process Development, Customer Success Management, Organizational Effectiveness, Stakeholder Engagement, Communication, Needs Assessment
Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Migration, Google Cloud Platform, Data Pipelines, Apache Airflow, Data Infrastructure, Data Sharing, Data Processing, Data Integration, IT Automation, Cloud Storage, Data Storage, Real Time Data, Serverless Computing
- Status: Preview
Skills you'll gain: Data Migration, Google Cloud Platform, Cloud Storage, Extract, Transform, Load, Data Pipelines, Data Processing, Big Data, Data Warehousing, Data Integration, Data Storage, SQL, Data Transformation, Automation
Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, Customer Relationship Management, Predictive Modeling, SQL, Big Data, Workflow Management, Artificial Intelligence, Python Programming
Skills you'll gain: Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Big Data
Google Cloud
Skills you'll gain: Product Support, Service Level, Cloud Management, Google Cloud Platform, Technical Support and Services, Technical Support, Issue Tracking, Technical Communication, Incident Management, Data Management, Personally Identifiable Information
- Status: New
Google Cloud
Skills you'll gain: Google Workspace, OAuth, Generative AI Agents, LLM Application, Data Integration, Productivity Software, Application Deployment, Data Access, Performance Metric, Enterprise Application Management, Application Programming Interface (API), AWS Identity and Access Management (IAM), System Configuration, Data Security
- Status: New
Google Cloud
Skills you'll gain: Google Workspace, OAuth, Generative AI Agents, Performance Analysis, API Gateway, Knowledge Transfer, Application Performance Management, Application Deployment, Performance Metric, Operational Efficiency, Agentic systems, Brainstorming, AI Personalization, Authentications, Data Integration, Identity and Access Management, Authorization (Computing), Data Store
Google Cloud
Skills you'll gain: Google Gemini, Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Marketing Strategies, Customer Data Management, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)
Google Cloud
Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing
- Status: NewStatus: Free Trial
Skills you'll gain: Identity and Access Management, Scalability, Security Controls, Authorization (Computing), Authentications, Role-Based Access Control (RBAC), Performance Testing, Performance Tuning, Scenario Testing, Configuration Management, Disaster Recovery
Google Cloud
Skills you'll gain: Google Gemini, Customer Relationship Management, Generative AI, Applied Machine Learning, Big Data, Predictive Modeling, Artificial Intelligence, Query Languages, Data Analysis
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- Google Cloud Customer Care Fundamentals - 简体中文: Google Cloud