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    Results for "call center experience"

    • G

      Google Cloud

      Dialogflow CX: Managing Environments

      Skills you'll gain: Release Management, Virtual Environment, Multi-Tenant Cloud Environments, Configuration Management, Cloud Management, Application Deployment, Generative AI Agents, Google Cloud Platform

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Business Communication for the Modern Workplace

      Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Non-Verbal Communication, Business Communication, Business Writing, Contract Negotiation, Workplace inclusivity, Influencing, Social Skills, Communication, Communication Planning, Customer Engagement, Interpersonal Communications, Communication Strategies, Leadership and Management, Leadership Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      592 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Speak English Professionally: In Person, Online & On the Phone

      Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Lesson | Video Conferencing: Face to Face but Online

      Skills you'll gain: Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Telecommuting, Meeting Facilitation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      35 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      M

      Microsoft

      Microsoft Ruta ExperiencIA

      Skills you'll gain: Generative AI, Artificial Intelligence, Responsible AI, Microsoft Copilot, AI Product Strategy, Prompt Engineering, Natural Language Processing

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Global Business Communication

      Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Business English Communication Skills

      Skills you'll gain: Negotiation, Proposal Writing, Presentations, Sales Presentation, Verbal Communication Skills, Persuasive Communication, Event Planning, Peer Review, Business Communication, Business Writing, Taking Meeting Minutes, Public Speaking, Business Planning, Microsoft PowerPoint, Meeting Facilitation, Business Correspondence, Professional Networking, Data Visualization, English Language, Setting Appointments

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.8K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      UBITS

      Comunicación para equipos multigeneracionales

      Skills you'll gain: Communication Strategies, Team Management, Leadership, Productivity, Diversity Awareness, Collaboration, Workplace inclusivity, Communication, Interpersonal Communications, Empathy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Campus to Corporate Training Program

      Skills you'll gain: Active Listening, Teamwork, Verbal Communication Skills, Problem Solving, Emotional Intelligence, Collaboration, Growth Mindedness, Team Leadership, Influencing, Social Skills, Productivity, Personal Integrity, Workplace Bullying Intervention, Compliance Management, Information Privacy, Accountability, Communication, Diversity Awareness, Diversity and Inclusion, Authentications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      112 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidad Nacional de Colombia

      Learning from the experiences of caregivers with chronic conditions

      Skills you'll gain: Caregiving, Critical Thinking, Home Health Care, Complex Problem Solving, Case Studies, Patient-centered Care, Patient Observation, Chronic Diseases, Organizational Skills, Self-Awareness, Emotional Intelligence, Stress Management

      Beginner · Course · 1 - 4 Weeks

    1…394395396397

    In summary, here are 10 of our most popular call center experience courses

    • Dialogflow CX: Managing Environments: Google Cloud
    • Business Communication for the Modern Workplace: Coursera Instructor Network
    • Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
    • Lesson | Video Conferencing: Face to Face but Online: Georgia Institute of Technology
    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • Microsoft Ruta ExperiencIA: Microsoft
    • Global Business Communication: Starweaver
    • Business English Communication Skills: University of Washington
    • Comunicación para equipos multigeneracionales: UBITS
    • Campus to Corporate Training Program: LearnKartS

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