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Results for "it service management"
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership
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Coursera Instructor Network
Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Scalability, Data Storage Technologies, Disaster Recovery
- Status: NewStatus: Preview
Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
- Status: Free Trial
Skills you'll gain: Microsoft Azure, Middleware, Cloud Development, Event-Driven Programming, Cloud Applications, Microservices, C# (Programming Language), Distributed Computing, Platform As A Service (PaaS), Cloud Services, Communication Systems, Cloud Storage, Real Time Data
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University of Virginia
Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Business Strategy, Lean Methodologies, Performance Measurement, Sales
Amazon Web Services
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Amazon CloudWatch, Identity and Access Management, Cloud Solutions, Cloud Management, Private Cloud, Cloud Computing, Cloud Computing Architecture, Public Cloud, Virtual Local Area Network (VLAN), Network Architecture, Cloud Infrastructure, Cloud Services, User Accounts, Personally Identifiable Information, Solution Architecture
- Status: Free Trial
Skills you'll gain: IT Security Architecture, Network Security, Computer Security, Application Security, Security Controls, Cybersecurity, Security Awareness, Cyber Attacks, Encryption, Data Security, Cryptography, Security Management, Authorization (Computing), Threat Management, Firewall, Network Administration, Authentications, Threat Detection, Hardening, Malware Protection
- Status: Preview
Alibaba Cloud Academy
Skills you'll gain: Cloud Management, Cloud-Native Computing, Containerization, DevOps, Cloud Computing, Kubernetes, Cloud Services, Application Deployment, Cloud Security, Serverless Computing, CI/CD, Data Migration
Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity Awareness, Employee Retention, Cultural Diversity, Human Resource Strategy, Recruitment Strategies, Training Programs, Recruitment, Leadership, Employee Engagement, Talent Management, Employee Onboarding
- Status: Preview
Institut Mines-Télécom
Skills you'll gain: Data Governance, Data Management, Data Strategy, Business Intelligence, Data Modeling, Data Quality, Data Literacy, Business Analytics, Digital Transformation, General Data Protection Regulation (GDPR), Data-Driven Decision-Making, Data Analysis, Big Data, Data Visualization, Artificial Intelligence, Business Strategy, Information Privacy
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- Creating Service Innovation Culture in Public Sector: Coursera Instructor Network
- Unlocking Oracle Exadata Database Service in OCI: Coursera Instructor Network
- Generative AI in Customer Service Operations Training: Simplilearn
- Connect Services with Microsoft Azure Service Bus: Microsoft
- Estrategia de IT centrada en el cliente: University of Virginia
- Hands-on with AWS for IT Professionals: Amazon Web Services
- IT Security: Defense against the digital dark arts : Google
- Alibaba Cloud Native Solutions and Container Service : Alibaba Cloud Academy
- Deploy Kubernetes Load Balancer Service with Terraform: Google Cloud
- Our World and How to Accept It: University of Colorado Boulder