Process Mapping

Process Mapping is a visual representation of a sequence of events that make up a process. Coursera's Process Mapping catalogue teaches you how to analyze, design, and manage workflows and processes in your organization. You'll learn the techniques of breaking down a process into steps, identifying potential inefficiencies, and proposing solutions for improved efficiency. Through this skill, you'll be able to understand bottlenecks, redundancies, and unnecessary steps in a process and devise strategies for process optimization. This skill is vital for roles such as operation managers, business analysts, and those keen on improving the efficiency of business operations.