Hospitality Management

Hospitality Management is the study of the strategies involved in the operation and administration of enterprises such as hotels, restaurants, and travel agencies. Coursera's Hospitality Management skill catalogue equips you with the necessary knowledge and expertise to provide excellent customer service, manage operations, devise marketing strategies, and understand the intricacies of the hospitality industry. You'll learn about the business side of hospitality, including finance, human resources, and marketing, as well as the importance of customer satisfaction and loyalty. This catalogue also covers the trends and challenges in the hospitality industry, helping you develop practical problem-solving skills and strategic decision-making abilities to excel in this dynamic field.
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Find the best Hotel Management course for your goals

  • Status: Preview

    Universidad de Palermo

    Skills you'll gain: Hospitality Management, Human Capital, Team Motivation, Hospitality, Human Resources Management and Planning, Staff Management, Human Resources, Leadership Studies, Workforce Planning, Employee Training, Talent Management, Organizational Strategy, Organizational Change

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview

    Universitat Autònoma de Barcelona

    Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Hotels and Accommodations, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Consumer Behaviour, Sustainability Standards, Strategic Marketing, Innovation

    4.7
    Rating, 4.7 out of 5 stars
    39 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial

    ESSEC Business School

    Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Hotel Operations, Financial Analysis, Strategic Planning, Presentations, Case Studies, Business Planning, Brand Management, Market Analysis, Profit and Loss (P&L) Management, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
    110 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial

    ESSEC Business School

    Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment

    4.7
    Rating, 4.7 out of 5 stars
    366 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial

    IE Business School

    Skills you'll gain: Market Analysis, Peer Review, Case Studies, Marketing Planning, Marketing Management, Strategic Marketing, Hospitality Management, Consumer Behaviour, Marketing Strategy and Techniques, Marketing Effectiveness, Marketing Operations, Target Market, Competitive Analysis, Business

    4.6
    Rating, 4.6 out of 5 stars
    118 reviews

    Beginner · Course · 1 - 3 Months

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Leading partners

  • Starweaver
  • Dubai College of Tourism
  • ESSEC Business School
  • Yonsei University
  • EDHEC Business School
  • IE Business School
  • Universidad de Palermo
  • Universitat Autònoma de Barcelona