Skills you'll gain: Oral Comprehension, Telephone Skills, English Language, Bilingual (Spanish/English), Vocabulary, Oral Expression, Verbal Communication Skills, Business Communication, Grammar, Language Learning, Writing

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Performance Appraisal, Talent Recruitment, Talent Acquisition, Workforce Development, Recruitment, Recruitment Strategies, Training Programs, Negotiation, Performance Management, Resilience, Employee Onboarding, Human Resources Management and Planning, Employee Training, Human Resources, Organizational Leadership, Leadership and Management, Business Ethics, Industrial and Organizational Psychology, Leadership, Conflict Management

Skills you'll gain: Customer Service, Telephone Skills, Customer Complaint Resolution, Verbal Communication Skills, Customer experience improvement, Customer Relationship Building, Communication, Active Listening, Customer Analysis, Non-Verbal Communication

Skills you'll gain: Conflict Management, Mediation, Problem Solving, Emotional Intelligence, Collaboration, Empathy, Active Listening, Communication

Skills you'll gain: Social Justice, Social Determinants Of Health, Sustainable Development, Community Development, Diversity Equity and Inclusion Initiatives, Human Development, Interactive Learning, Student-Centred Learning, Policy Analysis, Cultural Diversity

Skills you'll gain: Mental Concentration, Cognitive flexibility, Learning Strategies, Mental Health, Mental Health Diseases and Disorders, Personal Care, Psychology, Neurology, Stress Management, Social Skills

Skills you'll gain: Negotiation, Communication, Planning, Relationship Building, Interpersonal Communications, Influencing, Persuasive Communication, Active Listening

Skills you'll gain: Automation, Electric Power Systems, Technology Roadmaps, Emerging Technologies, Economics, Policy, and Social Studies, Social Sciences, Technology Solutions, Sustainable Systems, Transportation Operations, Socioeconomics, Sustainable Development, Social Justice, Environmental Issue, Policy Analysis, Health Equity, Mobile Security, Disabilities, Sociology, Data Ethics, Information Privacy

Skills you'll gain: Extensible Markup Language (XML), Natural Language Processing, Language Interpretation, Translation, and Studies, Multilingualism, Unstructured Data, Data Analysis Software, Data Quality, Machine Learning Methods, Statistical Machine Learning

Skills you'll gain: Constructive Feedback, Team Motivation, Leadership, Performance Review, Employee Performance Management, Behavioral Management, Coaching, Creativity, Communication Strategies

Skills you'll gain: Goal Setting, Personal Development, Self-Awareness, Emotional Intelligence, Planning, Critical Thinking, Adaptability, Child Development, Parent Communication