Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Experience Course Catalog
- Status: NewStatus: Free Trial
Skills you'll gain: Information Architecture, UI/UX Research, Design Research, Experience Design, User Interface and User Experience (UI/UX) Design, UI/UX Strategy, Persona Development, Usability, Usability Testing, Qualitative Research, Surveys, Human Centered Design, Technical Communication, Prototyping, Tree Maps, Product Strategy, Interviewing Skills
- Status: Free Trial
University of Michigan
Skills you'll gain: Qualitative Research, User Research, Usability Testing, User Centered Design, Research Methodologies, Needs Assessment, Interviewing Skills, Research, Human Computer Interaction, Data Collection
Coursera Project Network
Skills you'll gain: Process Analysis, Business Process, Business Analysis, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
- Status: Free Trial
Skills you'll gain: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Marketing Analytics, Key Performance Indicators (KPIs), Google Analytics, Pivot Tables And Charts, Performance Measurement, Digital Marketing, Data Presentation, Data Visualization, Google Ads, Marketing Budgets, Marketing, Web Analytics and SEO, Data Analysis, Stakeholder Communications
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, AI Personalization, Big Data, Case Studies, Generative AI, Data Visualization, Google Ads, Responsible AI, Marketing Analytics, Target Audience, AI Product Strategy, Keyword Research, Email Marketing, Marketing Automation, Social Media Marketing, Generative AI Agents, Campaign Management, Predictive Analytics
- Status: NewStatus: Free Trial
Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
- Status: Preview
Pontificia Universidad Católica de Chile
Skills you'll gain: Entrepreneurship, People Management, Business Management, Human Resources Management and Planning, Marketing, Accounting, Customer experience strategy (CX), Financial Management, Business Marketing, Financial Analysis, Innovation, Finance, Recruitment, Persona (User Experience)
- Status: Free Trial
IE Business School
Skills you'll gain: Survey Creation, Surveys, Marketing Planning, Market Research, Business Research, Product Marketing, Consumer Behaviour, Value Propositions, Market Analysis, Marketing, Business Planning, Marketing Channel, Peer Review, Case Studies, Target Market, Research Design, Data Analysis, Marketing Communications, Marketing Strategies, Product Strategy
- Status: NewStatus: Preview
Skills you'll gain: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Financial Acumen, Finance, Process Flow Diagrams, Verbal Communication Skills, Presentations, Communication, Plotly, Matplotlib, Analysis, Customer Engagement, Target Audience
- Status: Free Trial
Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Data Ethics, Data Management, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Human Centered Design, Machine Learning, Human Factors, Regression Analysis, Technical Management, Applied Machine Learning, Project Management, Product Management, Product Design, Data Science
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- UX Research and Information Architecture : IBM
- Understanding User Needs: University of Michigan
- Business Analysis & Process Management: Coursera Project Network
- Assess for Success: Marketing Analytics and Measurement: Google
- GenAI for Marketing and Customer Insights: Coursera Instructor Network
- Dell Technologies Establishing Your Sales Strategy: Dell
- Gestión Empresarial Exitosa para Pymes: Pontificia Universidad Católica de Chile
- Marketing Strategy: IE Business School
- Data Storytelling for Investors and Financial Advisors: Starweaver
- AI Product Management: Duke University