Quality Improvement

Quality Improvement is a systematic, data-driven approach to enhance efficiency, effectiveness and flexibility of operations, both in manufacturing and service industry. Coursera's Quality Improvement catalogue provides you with the knowledge to identify, analyze and improve upon existing business processes within an organization. You'll learn to utilize various tools, strategies, and methodologies such as Six Sigma, Lean, Kaizen, and Total Quality Management. The program will enable you to detect inefficiencies, implement changes and monitor improved processes, thereby helping to foster a culture of continuous improvement in any business or enterprise.