• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 한국어

      Skills you'll gain: Google Gemini, Generative AI, Customer Relationship Management, Google Cloud Platform, Business Workflow Analysis, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Predictive Analytics, Python Programming, Natural Language Processing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Sales Reps: Streamlining Lead Qualification

      Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Enablement, Sales Development, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Personalization, HubSpot CRM, Business Process Automation, Automation, Customer Data Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      LearnQuest

      Mastering the Foundations of Strategic Selling

      Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Presentations, Overcoming Objections, Sales Process, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions, Customer Relationship Management (CRM) Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Wide Area Networks, Network Routing, Network Monitoring, Command-Line Interface

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - 简体中文

      Skills you'll gain: Data Pipelines, Data Sharing, Extract, Transform, Load, Apache Airflow, Data Migration, Data Processing, Data Warehousing, Data Integration, Google Cloud Platform, Metadata Management, Data Lakes, Cloud Storage, Big Data, Data Transformation, Automation, SQL

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Building Batch Data Pipelines on Google Cloud - 한국어

      Skills you'll gain: Data Pipelines, Extract, Transform, Load, Google Cloud Platform, Data Processing, Data Integration, Data Transformation, Big Data, Apache Spark, Serverless Computing, Apache Hadoop, Cloud Storage

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Acelere a troca de conhecimento com o Agentspace

      Skills you'll gain: Google Workspace, OAuth, Generative AI Agents, LLM Application, Data Integration, Productivity Software, Application Deployment, Data Access, Performance Metric, Enterprise Application Management, Application Programming Interface (API), AWS Identity and Access Management (IAM), System Configuration, Data Security

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Planning for a Google Workspace Deployment - Français

      Skills you'll gain: Data Migration, Change Management, Google Workspace, Organizational Change, User Provisioning, Application Deployment, Cloud Computing, End User Training and Support, Employee Training, Stakeholder Engagement

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - Français

      Skills you'll gain: Extract, Transform, Load, Google Cloud Platform, Data Migration, Data Sharing, Metadata Management, Data Processing, Data Lakes, Data Pipelines, Data Integration, Data Warehousing, Cloud Storage, Big Data, Data Storage, Data Transformation

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - 한국어

      Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Migration, Google Cloud Platform, Data Pipelines, Apache Airflow, Data Infrastructure, Data Sharing, Data Processing, Data Integration, IT Automation, Cloud Storage, Data Storage, Real Time Data, Serverless Computing

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Google Threat Intelligence - Bahasa Indonesia

      Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Cyber Threat Hunting, Threat Management, Incident Response, Cybersecurity, Google Gemini, Intrusion Detection and Prevention, Continuous Monitoring, Vulnerability Management, Computer Security Incident Management, Infrastructure Security, Risk Management Framework, Cloud Security, AI Product Strategy, Data Integration, Interactive Data Visualization

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Change Management for Google Workspace - 日本語版

      Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Employee Training, Google Workspace, Training and Development, Process Analysis, Needs Assessment, Stakeholder Communications, Strategic Communication, Stakeholder Engagement, Communication Strategies

      Intermediate · Course · 1 - 3 Months

    Searches related to customer engagement

    sap customer engagement and discovery
    1…218219220221

    In summary, here are 10 of our most popular customer engagement courses

    • Work with Gemini Models in BigQuery - 한국어: Google Cloud
    • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera Instructor Network
    • Mastering the Foundations of Strategic Selling: LearnQuest
    • Implementing MPLS VPNs: Cisco Learning and Certifications
    • Introduction to Data Engineering on Google Cloud - 简体中文: Google Cloud
    • Building Batch Data Pipelines on Google Cloud - 한국어: Google Cloud
    • Acelere a troca de conhecimento com o Agentspace: Google Cloud
    • Planning for a Google Workspace Deployment - Français: Google Cloud
    • Introduction to Data Engineering on Google Cloud - Français: Google Cloud
    • Introduction to Data Engineering on Google Cloud - 한국어: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok