Skills you'll gain: Student Engagement, Instructional Strategies, Learning Theory, Education Software and Technology, Discussion Facilitation, Learning Management Systems, Innovation, Digital Communications

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

Skills you'll gain: Simulations, Social Sciences, Systems Thinking, Agentic systems, Social Network Analysis, Computational Thinking, Sociology, Economics, Scientific Methods, Artificial Intelligence and Machine Learning (AI/ML), Computer Programming

Skills you'll gain: Shell Script, Job Control Language (JCL), Unix Shell, File Management, User Accounts, Operating System Administration, Unix, Package and Software Management, Systems Administration, File Systems, TCP/IP, Unix Commands, System Monitoring, Disaster Recovery, System Software, System Configuration, Operating Systems, Hardware Troubleshooting, Identity and Access Management, Data Centers

Skills you'll gain: OpenAI, LLM Application, Generative AI Agents, Application Programming Interface (API), Performance Testing, Artificial Intelligence, Prompt Engineering, Application Development

Skills you'll gain: Innovation, Sustainable Development, Environmental Issue, Social Sciences, Economics, Policy, and Social Studies, Policy Analysis, Climate Change Adaptation, Systems Thinking, Emerging Technologies, Research, Big Data

Skills you'll gain: Digital Transformation, Business Transformation, Organizational Change, Change Management, Innovation, Business Strategy, Platform As A Service (PaaS), Business Strategies, Business Technologies, Emerging Technologies, Business Modeling, Operational Efficiency, Case Studies

Skills you'll gain: Community Development, Socioeconomics, Crisis Management, Creativity, Cultural Diversity, Social Sciences, Sustainable Development, Innovation, Decision Making, Economic Development, Demography, Economics, International Relations

Skills you'll gain: Hospice, Patient Communication, Patient Education And Counseling, Patient-centered Care, Care Management, Patient Advocacy, Psychosocial Assessments, Family Support, Mental Health, Stress Management, Cultural Diversity

Skills you'll gain: Javascript, Data Structures, Scripting, Computer Programming

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing