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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Get in-depth knowledge of a subject by completing a series of courses and projects.
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    Explore the IT Support Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Introduction to Merchandising

      Skills you'll gain: Merchandising, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Retail Management, Retail Sales, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Analysis, Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      55 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create Informative Presentations with Microsoft PowerPoint

      Skills you'll gain: Public Speaking, Data Visualization, Microsoft Office, Concision, Communication, Business Writing, Business Strategy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      73 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Health for All Through Primary Health Care

      Skills you'll gain: Primary Care, Community Health, Health Policy, Public Health and Disease Prevention, Public Health, Health Education, Health Disparities, Preventative Care, Social Determinants Of Health, Health Systems, Sustainable Development, Case Studies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      280 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Sustainability and the Circular Economy

      Skills you'll gain: Sustainable Development, Sustainable Engineering, Sustainable Technologies, Sustainable Business, Sustainability Standards, Organizational Leadership, Corporate Sustainability, Strategic Leadership, Business Leadership, Environment, Architectural Design, Building Design, Climate Change Mitigation, Environmental Science, Environmental Engineering, Energy and Utilities, Environmental Policy, Economics

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      ESSEC Business School

      Basics of entrepreneurship: thinking and doing

      Skills you'll gain: Business Modeling, Entrepreneurship, Business Planning, Business Risk Management, Risk Management, Teamwork, Design Thinking, Ideation, Planning, Strategic Thinking, Innovation, New Business Development, Creative Thinking, Decision Making, Open Mindset, Lean Methodologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      77 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      AI Essentials

      Skills you'll gain: Responsible AI, Artificial Neural Networks, Artificial Intelligence, AI Product Strategy, Generative AI, Business Intelligence, Deep Learning, Machine Learning, Business Ethics, Applied Machine Learning, Supervised Learning, Reinforcement Learning, Unsupervised Learning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Improving Patient Experience Through Analytics

      Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Utilize LinkedIn for Career Search

      Skills you'll gain: LinkedIn, Professional Networking, Applicant Tracking Systems, Social Media, Editing, Job Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      266 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      K

      Kennesaw State University

      AI for Everyday Life

      Skills you'll gain: Prompt Engineering, Generative AI, Google Gemini, ChatGPT, Responsible AI, LLM Application, Artificial Intelligence, Communication, Anthropic Claude, Predictive Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      107 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Alberta Machine Intelligence Institute

      Introduction to Applied Machine Learning

      Skills you'll gain: Data Ethics, Applied Machine Learning, Data Processing, Machine Learning, Machine Learning Algorithms, Product Lifecycle Management, Supervised Learning, Business Requirements, Data Quality, Business Analysis, Unsupervised Learning, Artificial Intelligence, Performance Metric

      4.7
      Rating, 4.7 out of 5 stars
      ·
      745 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Object-Oriented Hierarchies in Java

      Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Software Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      205 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular it support courses

    • Introduction to Merchandising: Coursera Instructor Network
    • Call Center Customer Service: CVS Health
    • Create Informative Presentations with Microsoft PowerPoint: Coursera Project Network
    • Health for All Through Primary Health Care: Johns Hopkins University
    • Sustainability and the Circular Economy: University of Colorado Boulder
    • Basics of entrepreneurship: thinking and doing : ESSEC Business School
    • AI Essentials : Saïd Business School, University of Oxford
    • Engaging in Improving Patient Experience Through Analytics: Northeastern University
    • Utilize LinkedIn for Career Search: Coursera Project Network
    • AI for Everyday Life: Kennesaw State University

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