Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Organizational Leadership, Business Leadership, Culture Transformation, Strategic Decision-Making, Strategic Leadership, Customer experience strategy (CX), Case Studies, Human Centered Design, Innovation, Decision Making, Peer Review

Skills you'll gain: Negotiation, Conflict Management, Overcoming Obstacles, Communication Strategies, Coordination, Timelines, Emotional Intelligence, Goal Setting, Rapport Building, Ethical Standards And Conduct, Self-Awareness, Active Listening

Skills you'll gain: Accounting Records, Tax Returns, Invoicing, Reconciliation, Tax Compliance, Billing & Invoicing, Auditing, Tax Preparation, Accounting, Tax Management, Key Performance Indicators (KPIs), Compliance Management, Billing, Income Tax, Tax, Tax Laws, Sales Tax, Record Keeping, Registration, Records Management

Skills you'll gain: Entrepreneurial Finance, Cash Flows, Cash Management, Balance Sheet, Private Equity, Financial Analysis, Financial Management, Case Studies, Financial Statements, Financial Market, Business Valuation, Investment Banking, Working Capital, Business Planning, Business Strategies, Growth Strategies

Skills you'll gain: Intellectual Property, Business Strategy, Strategic Thinking, Competitive Analysis, Corporate Strategy, Law, Regulation, and Compliance, Asset Management, Legal Strategy, Portfolio Management, Case Studies, Asset Protection, Brand Management, Entrepreneurship, Risk Management

Skills you'll gain: Microsoft PowerPoint, Timelines, Product Roadmaps, Microsoft 365, Presentations, Technology Roadmaps, Milestones (Project Management), Project Schedules, Project Management, Business Process Management, Business Communication

Skills you'll gain: Prompt Engineering, Generative AI, Agentic systems, LLM Application, ChatGPT, AI Product Strategy, Large Language Modeling, Artificial Intelligence, Responsible AI, Business Workflow Analysis, Decision Making, Content Creation

Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Data Management, Analytical Skills, Statistical Inference, Team Management, Statistical Modeling, Strategic Decision-Making, Data Presentation, Statistics, Communication

Skills you'll gain: Stakeholder Management, Corporate Sustainability, Stakeholder Engagement, Innovation, Business Strategy, Stakeholder Analysis, Business Management, Business Ethics, Design Thinking, Finance, Business, People Management, Business Modeling, Entrepreneurship, Creativity, Diversity and Inclusion, Sustainable Business, Internet Of Things, Emerging Technologies, Cultural Diversity

Skills you'll gain: Crisis Management, Risk Management, Case Studies, Problem Solving, Emergency Response, Conflict Management, Risk Analysis, Communication Planning

Skills you'll gain: Team Building, New Product Development, Leadership Development, Business Development, Entrepreneurship, Performance Analysis, Innovation, Business Strategy, Strategic Thinking, Business Modeling, Business Analysis, Business Communication, Growth Strategies