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Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    U

    United Cities and Local Governments of Africa

    Financing Infrastructure in African Cities

    Skills you'll gain: Project Finance, Risk Management, Finance, Financial Policy, Fiscal Management, Case Studies, Community Development, Decision Making, Economic Development, Sustainable Development, Economics, Revenue Management, Governance, Stakeholder Engagement

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Data Processing and Feature Engineering with MATLAB

    Skills you'll gain: Feature Engineering, Dimensionality Reduction, Data Integration, Exploratory Data Analysis, Data Visualization, Matlab, Data Processing, Descriptive Statistics, Data Cleansing, Data Manipulation, Histogram, Data Transformation, Text Mining, Predictive Modeling, Unstructured Data, Image Analysis, Natural Language Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    349 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Mastering Multi-Agent Development with AutoGen

    Skills you'll gain: Generative AI Agents, Agentic systems, Artificial Intelligence, LLM Application, Development Environment, Tool Calling, Prompt Engineering, Human Machine Interfaces, Application Deployment, Software Development Tools, Python Programming, System Configuration

    4
    Rating, 4 out of 5 stars
    ·
    22 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más

    Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising, Brand Loyalty, Brand Management, Marketing, Brand Strategy, Public Relations, Marketing Planning, Marketing Budgets, Social Media Marketing, Digital Marketing, Marketing Management, Search Engine Optimization, Communication Strategies, Crisis Management, Communication, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    704 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Sustainable Innovation for Subsistence Marketplaces

    Skills you'll gain: Design Thinking, Environmental Issue, Sustainable Business, Solution Design, Innovation, Product Development, Entrepreneurship, Market Analysis, Market Research, Business Development, Consumer Behaviour, Needs Assessment, Cultural Sensitivity

    Build toward a degree

    4.1
    Rating, 4.1 out of 5 stars
    ·
    125 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    D

    Duke University

    Space Medicine

    Skills you'll gain: Physiology, Medical Science and Research, Biomedical Engineering, Emergency Medicine, Vital Signs, Radiation Protection, Human Factors, Health Care, Respiration, Environment, Physics, Biology, Engineering

    4.8
    Rating, 4.8 out of 5 stars
    ·
    575 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations and Core Concepts of PyTorch

    Skills you'll gain: PyTorch (Machine Learning Library), Deep Learning, Machine Learning, Supervised Learning, Artificial Neural Networks, Artificial Intelligence, Python Programming, Regression Analysis, Software Installation, System Configuration, Development Environment, Performance Tuning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    37 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Java Basics: Selection and Iteration

    Skills you'll gain: Debugging, Java Programming, Java, Programming Principles, Computer Programming, Computer Science, Data Structures, Data Storage

    4.5
    Rating, 4.5 out of 5 stars
    ·
    115 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    Elevate Team Productivity with Crew AI

    Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, Customer Service, System Design and Implementation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Splunk Inc.

    Splunk Knowledge Manager

    Skills you'll gain: Splunk, Data Modeling, Dashboard, Pivot Tables And Charts, Security Information and Event Management (SIEM), Interactive Data Visualization, Data Management, Database Management, Data Mapping, Performance Tuning, Incident Management, Data Presentation, Data Manipulation, Query Languages, Data Integration, Geospatial Mapping, Big Data, Business Intelligence, Data Analysis, Business Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Social Media Marketing

    Skills you'll gain: Social Media Marketing, Social Media Campaigns, Content Performance Analysis, Social Media Strategy, Instagram, Facebook, Pinterest, Digital Advertising, Customer Engagement, LinkedIn, Brand Management, Brand Awareness, Content Creation, Target Audience

    4.4
    Rating, 4.4 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Adobe

    Multimedia Content Creation

    Skills you'll gain: Content Creation, Web Content, Multimedia, Infographics, Storyboarding, Video Production, Visual Design, Adobe Creative Cloud, Design, Graphic and Visual Design, Digital Media Strategy, Storytelling, Communication, Editing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    91 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Financing Infrastructure in African Cities: United Cities and Local Governments of Africa
  • Data Processing and Feature Engineering with MATLAB: MathWorks
  • Mastering Multi-Agent Development with AutoGen: Packt
  • Comunicaciones integradas de marketing: Publicidad, Relaciones Públicas, Marketing Digital y más: IE Business School
  • Sustainable Innovation for Subsistence Marketplaces: University of Illinois Urbana-Champaign
  • Space Medicine: Duke University
  • Foundations and Core Concepts of PyTorch: Packt
  • Java Basics: Selection and Iteration: Codio
  • Elevate Team Productivity with Crew AI: Coursera Instructor Network
  • Splunk Knowledge Manager: Splunk Inc.

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