• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the IT Support Course Catalog

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Introduction to Tech Sales

      Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      79 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Intermediate Grammar Project

      Skills you'll gain: Grammar, Multimedia, English Language, Content Creation, Writing, Photo/Video Production and Technology, Electronic Media

      4.7
      Rating, 4.7 out of 5 stars
      ·
      173 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Networking, Security, and IT Operations

      Skills you'll gain: Remote Access Systems, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Virtual Private Networks (VPN), Network Administration, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Change Control, Authentications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Peking University

      Management Communication 管理沟通

      Skills you'll gain: Active Listening, Non-Verbal Communication, Verbal Communication Skills, Presentations, Business Communication, Interviewing Skills, Team Building, Writing, Communication Strategies, Intercultural Competence, Negotiation, Cultural Diversity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      88 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Use SurveyMonkey to Create a Survey and Analyze Results

      Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      422 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Automation Anywhere

      Implementing RPA with Cognitive Automation and Analytics

      Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Process Design, Return On Investment, Role-Based Access Control (RBAC), Dashboard, Unstructured Data, User Accounts, Project Design, Feasibility Studies, Analytics, Artificial Intelligence, Development Testing, Operational Analysis, Extensible Markup Language (XML), Business Intelligence, Workflow Management, Business Analytics, Process Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      625 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      Big Data Emerging Technologies

      Skills you'll gain: Apache Spark, Big Data, SPSS (Software), SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Scalability, Machine Learning Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      307 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      41 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      Smart Device & Mobile Emerging Technologies

      Skills you'll gain: Wireless Networks, Telecommunications, Mobile Development, Apple iOS, Display Devices, Business Planning, Product Planning, Android (Operating System), Company, Product, and Service Knowledge, Communication Systems, Business Strategy, Network Analysis, Emerging Technologies, Operating Systems, Digital Communications, Peripheral Devices, Market Trend, Network Architecture, Global Positioning Systems, Market Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      476 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Advanced Data Visualization with Tableau

      Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Data Visualization, Statistical Visualization, Interactive Data Visualization, Data Presentation, Geospatial Information and Technology, Stakeholder Communications, Geospatial Mapping, Business Reporting, Data Analysis, Business Analytics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Generative AI for Healthcare

      Skills you'll gain: Large Language Modeling, Prompt Engineering, LLM Application, Generative AI, Generative AI Agents, Google Cloud Platform, Artificial Intelligence, Supervised Learning, Machine Learning

      4.2
      Rating, 4.2 out of 5 stars
      ·
      56 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Python: A Guided Journey from Introduction to Application

      Skills you'll gain: Supervised Learning, Unsupervised Learning, Matplotlib, Generative AI, NumPy, Object Oriented Programming (OOP), Deep Learning, Image Analysis, Plot (Graphics), Machine Learning Algorithms, Object Oriented Design, Applied Machine Learning, Integrated Development Environments, Pandas (Python Package), Python Programming, Machine Learning, Development Environment, Event-Driven Programming, Programming Principles, Computer Programming

      4
      Rating, 4 out of 5 stars
      ·
      63 reviews

      Beginner · Specialization · 3 - 6 Months

    IT Support learners also search

    Cloud Security
    Cloud Computing
    Cloud Architecture
    Beginner Cloud Computing
    Cloud Computing Security
    Cloud Computing Applications
    AWS
    Mobile Cloud Computing
    1…190191192…509

    In summary, here are 10 of our most popular it support courses

    • Introduction to Tech Sales: Coursera Instructor Network
    • Intermediate Grammar Project: University of California, Irvine
    • Advanced Networking, Security, and IT Operations: Packt
    • Management Communication 管理沟通: Peking University
    • Use SurveyMonkey to Create a Survey and Analyze Results: Coursera Project Network
    • Implementing RPA with Cognitive Automation and Analytics: Automation Anywhere
    • Big Data Emerging Technologies: Yonsei University
    • Generative AI: Transform Your Customer Support Career: SkillUp
    • Smart Device & Mobile Emerging Technologies: Yonsei University
    • Advanced Data Visualization with Tableau: Tableau Learning Partner

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok