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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Sound the Alarm: Detection and Response

      Skills you'll gain: Incident Response, Computer Security Incident Management, Intrusion Detection and Prevention, Event Monitoring, Threat Detection, Incident Management, Security Information and Event Management (SIEM), Cybersecurity, Cyber Threat Hunting, Continuous Monitoring, Network Security, Network Monitoring, Document Management, Network Analysis, Splunk, Technical Documentation, TCP/IP, Network Protocols

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Software Development Lifecycle

      Skills you'll gain: User Story, Agile Software Development, Software Design Patterns, Design Thinking, Software Development Methodologies, Software Design, Agile Methodology, Agile Project Management, Process Mapping, Software Engineering, Kanban Principles, Software Development Life Cycle, Software Quality Assurance, Application Security, Scrum (Software Development), Object Oriented Design, Software Architecture, User Experience Design, Software Quality (SQA/SQC), Requirements Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      A

      Adobe

      Adobe Graphic Designer

      Skills you'll gain: Adobe Illustrator, Adobe Photoshop, Responsible AI, Logo Design, Digital Design, Generative AI, Graphic Design, User Interface and User Experience (UI/UX) Design, Visual Design, File Management, Design Reviews, Project Design, Prompt Engineering, Image Analysis, Presentations, Client Services, Content Creation, Marketing Design, Branding, Storytelling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Dynamic Public Speaking

      Skills you'll gain: Public Speaking, Persuasive Communication, Presentations, Verbal Communication Skills, Microsoft PowerPoint, Communication, Storytelling, Motivational Skills, Constructive Feedback, Driving engagement, Performing Arts, Concision, Drive Engagement, Action Oriented, Communication Strategies, Target Audience, Writing, Non-Verbal Communication, Composure, Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • D

      DeepLearning.AI

      Machine Learning in Production

      Skills you'll gain: MLOps (Machine Learning Operations), Application Deployment, Continuous Deployment, Software Development Life Cycle, Machine Learning, Applied Machine Learning, Data Validation, Feature Engineering, Data Quality, Data-Driven Decision-Making, Continuous Monitoring, Data Pipelines

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Viral Marketing and How to Craft Contagious Content

      Skills you'll gain: Social Network Analysis, Social Media Campaigns, Consumer Behaviour, Influencing, Content Creation, Marketing Communications, Social Media Marketing, Persuasive Communication, Social Media, Advertising, Brand Strategy, Marketing, Marketing Psychology, Storytelling, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Technology Consultant

      Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Stakeholder Engagement, Consulting, Systems Design, Relationship Management, Business Consulting, Cloud Computing, Management Consulting, Technical Design, Solution Design, User Feedback, Product Strategy, Project Scoping, Technical Consulting, Customer Engagement, Cybersecurity, System Implementation, Professional Networking, SAP Applications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Organizational Leadership

      Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Motivational Skills, Corporate Communications, Marketing Strategies, Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Pittsburgh

      Clinical Terminology for International and U.S. Students

      Skills you'll gain: Laboratory Testing, Diagnostic Tests, Medical Terminology, Vital Signs, Clinical Practices, Clinical Experience, Patient Communication, Hospital Medicine, Patient Safety, Medication Administration, Intravenous Therapy, Anatomy, English Language

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      A

      Adobe

      Adobe Marketing Specialist

      Skills you'll gain: Promotional Strategies, Marketing Planning, Social Media Content, Responsible AI, Digital Marketing, Cross-Channel Marketing, Logo Design, Digital Design, Content Marketing, Creative Design, Target Audience, Generative AI, Marketing Strategies, Campaign Management, Content Creation, Social Media Marketing, Graphic Design, Content Strategy, Advertising, Market Research

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Accelerate Your Job Search with AI

      Skills you'll gain: Interviewing Skills, Professional Development, Google Gemini, Generative AI, LLM Application, Prompt Engineering, Problem Solving, Planning, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The University of Sydney

      Positive Psychiatry and Mental Health

      Skills you'll gain: Mental Health, Stress Management, Mindfulness, Psychiatry, Positivity, Optimism, Resilience, Behavioral Health, Mental Health Therapies, Psychotherapy, Personal Development, Mental and Behavioral Health, Creativity, Cognitive Behavioral Therapy, Substance Abuse, Empowerment, Relationship Building, Exercise Therapy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.9K reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Sound the Alarm: Detection and Response: Google
    • Software Development Lifecycle: University of Minnesota
    • Adobe Graphic Designer: Adobe
    • Dynamic Public Speaking: University of Washington
    • Machine Learning in Production: DeepLearning.AI
    • Viral Marketing and How to Craft Contagious Content: University of Pennsylvania
    • SAP Technology Consultant: SAP
    • Organizational Leadership: Northwestern University
    • Clinical Terminology for International and U.S. Students: University of Pittsburgh
    • Adobe Marketing Specialist: Adobe

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