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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • I

    ISC2

    Incident Response and Recovery

    Skills you'll gain: Incident Response, Disaster Recovery, Computer Security Incident Management, Business Continuity, Security Management, Cybersecurity, Investigation, Continuous Monitoring, Threat Detection, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create a Storyboard using Canva

    Skills you'll gain: Storyboarding, Storytelling, Canva (Software), Graphical Tools, Animations, Content Creation, Graphic Design, Design and Product, Business, Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    201 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Cloud Computing Concepts: Part 2

    Skills you'll gain: Distributed Computing, File Systems, Cloud Computing, Operating Systems, Transaction Processing, Network Security, Data Centers, Authorization (Computing), Apache Hadoop, Data Store, Authentications, Cryptography, NoSQL, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    319 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Tokyo

    FoundX Startup School Course

    Skills you'll gain: Strategic Thinking, Entrepreneurship, Interviewing Skills, Design Thinking, Customer Insights, Ideation, User Feedback, User Research, Product Development, Presentations, Business Planning, Market Opportunities, Team Management, Fundraising, Product Management, Growth Strategies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    D

    DeepLearning.AI

    LangChain for LLM Application Development

    Skills you'll gain: LangChain, LLM Application, Large Language Modeling, Generative AI Agents, Prompt Engineering, Generative AI, Application Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    216 reviews

    Beginner · Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Python Basics: Create a Guessing Number Game from Scratch

    Skills you'll gain: Game Design, Programming Principles, Python Programming, Scripting, Computer Programming, Scripting Languages, Computer Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    124 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Design and Build a Data Warehouse for Business Intelligence Implementation

    Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Case Studies, PostgreSQL, SQL, Analytical Skills, Data Transformation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    292 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    The 4 A's of Marketing with Jagdish Sheth

    Skills you'll gain: Global Marketing, Marketing Effectiveness, Marketing, Regulatory Compliance, Strategic Marketing, Stakeholder Management, Innovation, Stakeholder Communications, Corporate Sustainability, Business Marketing, Stakeholder Engagement, Stakeholder Analysis, Internal Communications, MarTech, Marketing Planning, Product Marketing, Social Media Marketing, Marketing Strategies, Business Strategy, Business

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Communication as a Technical Leader

    Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Communication, Technical Management, Trustworthiness, Rapport Building, Business Communication, Non-Verbal Communication, Management Training And Development, Professional Development, Supervision, Leadership, Emotional Intelligence, Leadership Development, Coaching

    4.5
    Rating, 4.5 out of 5 stars
    ·
    54 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Prompt Engineering with GPT: Programming for Custom Content

    Skills you'll gain: Prompt Engineering, Generative AI, OpenAI, ChatGPT, Scripting, LLM Application, Python Programming, Application Programming Interface (API), Application Development, Machine Learning, Software Engineering

    4.4
    Rating, 4.4 out of 5 stars
    ·
    63 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Getting Started with Tableau

    Skills you'll gain: Dashboard, Data Storytelling, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Real Time Data, Data Manipulation, Data Import/Export, Data Transformation, Data Cleansing, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    NVIDIA

    The Fundamentals of RDMA Programming

    Skills you'll gain: Remote Access Systems, Application Programming Interface (API), Network Model, TCP/IP, Network Protocols, System Programming, Data Access, Performance Tuning, Data Sharing, Computer Hardware

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Intermediate · Course · 1 - 3 Months

Customer Experience learners also search

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1…188189190…473

In summary, here are 10 of our most popular customer experience courses

  • Incident Response and Recovery: ISC2
  • Create a Storyboard using Canva: Coursera Project Network
  • Cloud Computing Concepts: Part 2: University of Illinois Urbana-Champaign
  • FoundX Startup School Course: The University of Tokyo
  • LangChain for LLM Application Development: DeepLearning.AI
  • Python Basics: Create a Guessing Number Game from Scratch: Coursera Project Network
  • Design and Build a Data Warehouse for Business Intelligence Implementation: University of Colorado System
  • The 4 A's of Marketing with Jagdish Sheth: Kennesaw State University
  • Communication as a Technical Leader: University of Colorado Boulder
  • Prompt Engineering with GPT: Programming for Custom Content: Coursera Project Network

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Certificates & Programs

  • Google Cybersecurity Certificate
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