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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Cybersecurity Identity and Access Solutions using Azure AD

    Skills you'll gain: Azure Active Directory, Authentications, Identity and Access Management, Authorization (Computing), Active Directory, Role-Based Access Control (RBAC), Multi-Factor Authentication, Microsoft Azure, Single Sign-On (SSO), Software As A Service, User Accounts, Cloud Services, Enterprise Security

    4.4
    Rating, 4.4 out of 5 stars
    ·
    181 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Presentations: Speaking so that People Listen

    Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Non-Verbal Communication, Constructive Feedback, Communication Strategies, Persuasive Communication, Driving engagement, Student Engagement, Organizational Skills, Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    379 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Full Stack Application Development Capstone Project

    Skills you'll gain: CI/CD, Full-Stack Web Development, Application Design, Node.JS, Django (Web Framework), Back-End Web Development, Web Applications, Front-End Web Development, Restful API, Application Development, Application Deployment, Microservices, User Accounts, Kubernetes, Cloud Applications, IBM Cloud, Containerization, React.js, Web Services, Javascript

    4.6
    Rating, 4.6 out of 5 stars
    ·
    188 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera Instructor Network

    What are GPTs and How can they work for my business?

    Skills you'll gain: ChatGPT, Market Research, Financial Forecasting, Business Process Automation, Strategic Thinking, Market Analysis, Business Transformation, Generative AI, Strategic Decision-Making, Supply Chain Management, Digital Transformation, Innovation, Prompt Engineering, Forecasting, Customer Support, Artificial Intelligence

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Building Generative AI-Powered Applications with Python

    Skills you'll gain: Large Language Modeling, LangChain, LLM Application, Generative AI, OpenAI, Web Applications, Application Development, Flask (Web Framework), Python Programming, Natural Language Processing, Prompt Engineering, Front-End Web Development, Image Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    236 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    V

    Vanderbilt University

    Leading Innovation in Arts and Culture

    Skills you'll gain: Innovation, Thought Leadership, Leadership, Organizational Strategy, Culture Transformation, Creativity, Organizational Change, Risk Management, Business Strategies, Technology Solutions, Competitive Analysis, Case Studies

    4.3
    Rating, 4.3 out of 5 stars
    ·
    69 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cisco CCNA 200-301: The Complete Guide to Getting Certified

    Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Monitoring, Event Monitoring, Threat Detection, Threat Management, Network Performance Management, Network Switches, Network Planning And Design, Network Administration, Network Protocols

    4.8
    Rating, 4.8 out of 5 stars
    ·
    103 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of London

    Internal Displacement, Conflict and Protection

    Skills you'll gain: Social Justice, Community Development, Conflict Management, Crisis Intervention, Social Determinants Of Health, Sustainable Development, Social and Human Services, International Relations, Diversity Awareness, Legal Research, Sociology, Advocacy, World History, Storytelling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    80 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to UX/UI Design

    Skills you'll gain: Design Thinking, User Research, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle

    4.8
    Rating, 4.8 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Content Creation for TikTok, YouTube, Instagram, Facebook

    Skills you'll gain: TikTok, Video Production, Content Creation, Web Analytics and SEO, Content Performance Analysis, Social Media Content, Brand Strategy, Video Editing, Photography, Media Production, Social Media Campaigns, Social Media, Driving engagement, Social Media Marketing, Social Media Strategy, Content Strategy, Photo Editing, Storytelling, Drive Engagement, Brand Awareness

    4.2
    Rating, 4.2 out of 5 stars
    ·
    20 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Spreadsheet Applications: Excel

    Skills you'll gain: Productivity Software, Collaborative Software, Microsoft Office, Spreadsheet Software, Google Sheets, Data Visualization, Excel Formulas, Data Entry, File Management, Microsoft Excel, Microsoft 365, Data Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    156 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    W

    Workday

    Workday in Action Series

    Skills you'll gain: Workday (Software), Benefits Administration, Payroll Processing, Payroll, Compensation Management, Accounts Payable and Receivable, Workforce Management, Compensation and Benefits, Recruitment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Cybersecurity Identity and Access Solutions using Azure AD: Microsoft
  • Presentations: Speaking so that People Listen: University of California, Irvine
  • Full Stack Application Development Capstone Project: IBM
  • What are GPTs and How can they work for my business?: Coursera Instructor Network
  • Building Generative AI-Powered Applications with Python: IBM
  • Leading Innovation in Arts and Culture: Vanderbilt University
  • Cisco CCNA 200-301: The Complete Guide to Getting Certified: Packt
  • Internal Displacement, Conflict and Protection: University of London
  • Introduction to UX/UI Design: IBM
  • Content Creation for TikTok, YouTube, Instagram, Facebook: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

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  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

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