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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Establishing Your Sales Strategy

    Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    El plan de marketing

    Skills you'll gain: Marketing Planning, Marketing Strategies, Marketing Effectiveness, Business Planning, Marketing Management, Customer Retention, Marketing Communications, Brand Strategy, Product Strategy, Business Strategies, Customer Acquisition Management, Marketing Budgets, Market Analysis, Customer Analysis, Competitive Analysis, Brand Awareness, Key Performance Indicators (KPIs), Smart Goals, Business Metrics, Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    155 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI Engineering and Fine-Tuning Transformers

    Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Performance Tuning, Natural Language Processing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    89 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    The Full Stack

    Skills you'll gain: Full-Stack Web Development, Front-End Web Development, Django (Web Framework), Scalability, Responsive Web Design, Web Applications, Back-End Web Development, MySQL, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Cloud Computing, Application Programming Interface (API), Virtual Environment, Javascript

    4.6
    Rating, 4.6 out of 5 stars
    ·
    223 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    High Stakes Leadership: Leading in Times of Crisis

    Skills you'll gain: Crisis Management, Leadership, Strategic Communication, Resilience, Organizational Leadership, Stakeholder Management, Business Continuity, Organizational Change, Dealing With Ambiguity, Proactivity, Communication Strategies, Business Risk Management, Adaptability, Change Management, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    441 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    Motion Planning for Self-Driving Cars

    Skills you'll gain: Algorithms, Computer Vision, Simulations, Scenario Testing, Data Structures, Spatial Data Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    484 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Mining Foundations and Practice

    Skills you'll gain: Data Mining, Anomaly Detection, Unsupervised Learning, Data Warehousing, Data Pipelines, Data Processing, Supervised Learning, Data Integration, Data Modeling, Data Cleansing, Big Data, Data Science, Machine Learning Algorithms, Data Transformation, Exploratory Data Analysis, Classification And Regression Tree (CART), Data Quality, Analysis, Data Analysis, Data Presentation

    Build toward a degree

    4.1
    Rating, 4.1 out of 5 stars
    ·
    160 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    H

    HRCI

    Employee Relations

    Skills you'll gain: Employee Performance Management, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Human Resource Strategy, Employee Engagement, Staff Management, Business Ethics, Organizational Effectiveness, Business Continuity, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    299 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Internet of Things: Communication Technologies

    Skills you'll gain: Session Initiation Protocols, Android Studio, Android Development, Internet Of Things, Communication Systems, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Application Development, Embedded Systems, Open Source Technology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    502 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IIT Bombay

    Introduction to Business Management: Winning Internally

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Organizational Strategy, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Reviews & Metrics for Software Improvements

    Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, Constructive Feedback, User Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Data Engineering, Big Data and ML on Google Cloud en Español

    Skills you'll gain: Google Cloud Platform, Data Pipelines, Data Lakes, Dataflow, Big Data, Data Warehousing, Dashboard, Cloud Infrastructure, Data Infrastructure, Cloud Storage, Extract, Transform, Load, MLOps (Machine Learning Operations), Tensorflow, Data Architecture, Data Processing, Unstructured Data, Data Visualization Software, Real Time Data, Apache Hive, Data Integration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    812 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • Dell Technologies Establishing Your Sales Strategy: Dell
  • El plan de marketing: IE Business School
  • Generative AI Engineering and Fine-Tuning Transformers: IBM
  • The Full Stack: Meta
  • High Stakes Leadership: Leading in Times of Crisis: University of Michigan
  • Motion Planning for Self-Driving Cars: University of Toronto
  • Data Mining Foundations and Practice: University of Colorado Boulder
  • Employee Relations: HRCI
  • Internet of Things: Communication Technologies: University of California San Diego
  • Introduction to Business Management: Winning Internally: IIT Bombay

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Certificates & Programs

  • Google Cybersecurity Certificate
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